Holly: Automated bookings & client engagement

Holly is an AI-powered assistant designed to streamline appointment management, booking, and client engagement for various businesses.

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About Holly: Automated bookings & client engagement

Holly, developed by Nimblr, is an AI assistant that automates appointment scheduling, rescheduling, and client follow-ups. It integrates effortlessly with Google Calendar and handles over 5 million appointments annually. Holly enhances business efficiency and customer satisfaction through features like 24/7 online booking, automated reminders, and HIPAA-compliant data security, helping reduce no-shows and foster client loyalty.

How to Use

Connect Holly with Google Calendar to automate booking, send reminders, and manage follow-ups effortlessly. Utilize the web-based scheduling platform, enable text notifications from calls, and customize scripts for various communication channels.

Features

Customer retention and loyalty programs

Automated booking and rescheduling capabilities

No-show reduction via automated follow-up messages

Multichannel communication including SMS and calls

Seamless Google Calendar integration

Use Cases

Providing 24/7 online scheduling for clients

Sending automated appointment reminders to decrease cancellations

Re-engaging inactive customers with targeted offers

Best For

Beauty salons and spasMedical and healthcare providersBusinesses dependent on appointmentsService-oriented enterprises

Pros

Lowers no-shows and boosts appointment bookings

HIPAA-compliant for secure healthcare data handling

Automates routine tasks, saving staff time

Integrates smoothly with Google Calendar

Enhances client experience with personalized messaging

Cons

Staff may need training to operate the AI assistant effectively

Automated calls and SMS may not suit all clients

Initial setup and script customization required

Frequently Asked Questions

Find answers to common questions about Holly: Automated bookings & client engagement

How does Holly integrate with Google Calendar?

Holly syncs with Google Calendar to automatically schedule, reschedule, and manage appointments aligned with your availability and client preferences.

Is Nimblr's platform HIPAA compliant?

Yes, Nimblr's platform adheres to HIPAA standards, ensuring the security and privacy of all client data.

What communication channels does Holly use?

Holly communicates via SMS and automated calls, achieving a high client reach rate of approximately 98%.