Hotel Resbot Extension

Hotel Resbot Extension

Gmail add-in designed to automate hotel email reservation processing and generate tailored offers efficiently.

About Hotel Resbot Extension

HERA is a powerful Gmail add-in that simplifies hotel reservation management by automatically extracting essential booking details from incoming emails. It identifies data such as check-in and check-out dates, number of guests, and room count. Staff can review the extracted information quickly, and HERA then checks the hotel's system for available offers, sending personalized responses to guests. This tool enhances operational efficiency by streamlining the booking request process before involving reservation staff.

How to Use

Install the HERA Gmail add-in. When a booking request arrives, HERA automatically extracts key details. Review the information, then click 'send' to respond. HERA checks your hotel API for offers and sends a personalized email to the guest. No manual data entry required.

Features

  • Integrates seamlessly with hotel APIs to find available offers
  • Automatically extracts booking details from emails
  • Works directly within Gmail for smooth workflow
  • Generates personalized email responses with tailored offers

Use Cases

  • Automating initial booking responses to save staff time
  • Streamlining reservation request processing
  • Enhancing guest communication efficiency
  • Reducing manual data entry for hotel staff

Best For

Hotel front desk teamsHotel sales and marketingReservation managersHotel customer service teams

Pros

  • Seamless integration with Gmail for easy use
  • Reduces response times for booking inquiries
  • Automates extraction of reservation details
  • Enables quick, personalized offer responses

Cons

  • Requires a subscription to Hotel Res Bot’s HERA service
  • Needs setup and API integration with hotel systems
  • Requires human review for accuracy before sending

FAQs

Is the HERA Gmail add-in free to use?
Yes, the HERA add-in is available for free download.
Is a subscription required to operate HERA?
Yes, hotels need an active subscription with Hotel Res Bot’s HERA service.
How can I subscribe to the HERA service?
You can subscribe at https://www.hotel-reservation-bot.de/en/ or contact HERA@hotelresbot.com for more details.
Does HERA fully automate reservation processing?
HERA automates data extraction and offer checking but requires human review before sending responses.
What are the main benefits of using HERA?
It speeds up booking responses, reduces manual work, and improves guest communication.