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HYOUKA

HYOUKA

An AI-driven survey kiosk designed to collect interactive customer feedback and generate valuable insights.

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About HYOUKA

HYOUKA is an advanced AI-powered survey kiosk that transforms traditional questionnaires into engaging, interactive experiences. Designed to increase response rates, it captures customer personas with an AI camera and delivers deeper insights through real-time data and user-friendly dashboards. Compatible with multiple feedback channels such as web, email, and mobile, HYOUKA helps businesses turn customer input into actionable strategies efficiently.

How to Use

Deploy HYOUKA in retail stores, hotels, or event venues to gather customer feedback. It can be set up as a kiosk or used through web, email, QR codes, or NFC. The system analyzes collected data via intuitive dashboards to identify trends and improve customer experience.

Features

  • Supports omnichannel feedback via web, email, mobile, QR codes, and NFC
  • Automatically captures customer personas with AI camera technology
  • Enables remote management across multiple locations
  • Customizable surveys and detailed reporting options
  • Offline mode suitable for locations without internet access
  • Provides engaging, AI-powered interactive surveys
  • Real-time data visualization with intuitive dashboards

Use Cases

  • Retail stores enhancing product offerings and customer acquisition
  • Healthcare facilities identifying issues in patient care
  • Chain retailers monitoring satisfaction across multiple outlets
  • Large venues detecting pain points and validating improvements
  • Hotels increasing guest loyalty and collecting positive reviews

Best For

Healthcare administratorsRetail chain managersHotel operatorsStore ownersEvent venue managersFood truck owners

Pros

  • Delivers deeper insights with fewer questions through AI technology
  • Allows remote management across multiple locations
  • Increases response rates with engaging, interactive surveys
  • Provides immediate data insights for quick decision-making
  • Offers personalized support and easy customization
  • Supports omnichannel feedback collection methods
  • Operates offline, ideal for locations without internet access

Cons

  • Costs associated with hardware (kiosk) and software subscriptions
  • Initial setup and configuration required
  • Privacy considerations due to AI camera use, despite privacy safeguards

FAQs

How does HYOUKA differ from traditional surveys?
HYOUKA uses AI to create engaging, interactive surveys that improve response rates and gather deeper insights, including customer personas via an AI camera.
Can HYOUKA function without internet connectivity?
Yes, HYOUKA can run offline, making it suitable for locations like kitchen trucks where internet access is limited.
What kind of data analysis does HYOUKA provide?
HYOUKA offers intuitive dashboards that highlight key trends, identify peak and off-peak times, and allow data filtering and export for further analysis.
Which feedback channels are supported by HYOUKA?
HYOUKA supports feedback collection through web links, emails, QR codes, and NFC options for versatile engagement.
Is the system suitable for multiple locations?
Yes, HYOUKA's remote management feature makes it ideal for overseeing multiple stores or venues simultaneously.