impaction.ai

Powerful analytics engine for evaluating and analyzing data from Large Language Model (LLM)-based conversational products, enhancing chatbot performance and insights.

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AI For Data Analytics AI Chatbot Large Language Models (LLMs)AI Monitor

About impaction.ai

Coxwave Align is an advanced analytics platform tailored for organizations seeking detailed insights into LLM-based conversational products. It provides real-time monitoring of interactions, comprehensive analysis of user and chatbot data, and tools to assess and improve chatbot accuracy by reducing hallucinations. The platform features scalable data processing, powerful search capabilities, and actionable insights to optimize conversational AI performance.

How to Use

Integrate the provided SDKs to capture real-time data from your AI chatbot and users. Use the platform’s search tools to identify critical data points. Analyze user and chat interactions to pinpoint improvement areas. Convert insights into automated action items for efficient optimization.

Features

Scalable, high-volume data analysis

Real-time chatbot interaction dashboard

Easy-to-integrate SDK for data collection

Advanced natural language search capabilities

Copilot feature for contextual data insights

SOC II and GDPR compliance for data security

Generation of actionable insights for optimization

Use Cases

Track and analyze user interactions with chatbots

Identify and reduce chatbot hallucinations

Assess chatbot performance after updates

Improve chatbot responses through detailed data analysis

Best For

Chief Executive OfficersInnovative enterprisesAI product managersChatbot developersGenerative AI companiesChief Technology Officers

Pros

Delivers actionable insights to improve chatbot quality

Ensures data security with SOC 2 and GDPR compliance

Simplifies analysis of LLM-based conversational data

Quick setup in just 15 minutes for developers

Flexible, scalable solutions for diverse security needs

Cons

Pricing details available upon request from sales

Some features like Align Academy are upcoming

On-premise solutions may involve additional setup and maintenance

Frequently Asked Questions

Find answers to common questions about impaction.ai

What is Coxwave Align used for?

Coxwave Align helps organizations analyze and evaluate data from LLM-based chatbots to improve performance and user experience.

What are the main features of Coxwave Align?

It offers real-time data monitoring, natural language search, Copilot insights, SDK integration, and strong security compliance.

How secure is Coxwave Align for data handling?

The platform is SOC II and GDPR compliant, ensuring high standards of data privacy and security, with options for on-premise deployment.

How quickly can I implement Coxwave Align?

Organizations can deploy Coxwave Align Cloud in less than 15 minutes without compromising security or data control.

Can Coxwave Align integrate with existing chatbot systems?

Yes, it provides SDKs for seamless integration with various AI chatbots and data sources.

Does Coxwave Align support on-premise deployment?

Yes, it offers on-premise solutions for organizations requiring full data control and customized security.