Inkeep

Inkeep transforms your content into a powerful AI chatbot that enhances user support and streamlines internal operations.

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AI Customer Service AI Chatbot AI Copilot AI Agent

About Inkeep

Inkeep is an advanced AI chatbot platform that converts documentation and other content into an intelligent assistant for users and a support copilot for teams. It enables you to deliver a ChatGPT-like experience for your product seamlessly, with zero maintenance, providing reliable answers and insights derived directly from your content.

How to Use

Start by onboarding your content sources such as documentation, blogs, or forums. Insert a simple JavaScript snippet into your platform, then monitor performance and refine your content using the insights and reports provided by Inkeep.

Features

Identifies content gaps through detailed reports

AI-powered assistant to support users

Complies with SOC 2 Type II standards

Support copilot for support teams

AI agents automate workflows

PII data removal and security controls

Seamless integration with Zendesk, Salesforce, Hubspot, Intercom, and HelpScout

Use Cases

Automated customer support workflows

Interactive side panel for ticketing systems

Enhancing documentation with user feedback and AI insights

Internal Slack bot for instant answers

Self-service support for customers

Best For

Support teamsTechnical writersProduct managersCustomer success teamsDeveloper relations

Pros

Reduces support ticket volume effectively

Integrates smoothly with major support platforms

Ensures data security and compliance standards

Provides actionable insights to improve products and documentation

Delivers high-quality AI support experiences

Simple setup and quick deployment

Enables authentic self-serve support solutions

Cons

Some advanced features require an Enterprise plan

Pricing details are not fully disclosed upfront

Initial effort needed to onboard content sources

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Growth

Transform your content into a responsive support assistant for your users.

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Enterprise

Comprehensive tools designed to scale your support operations efficiently.

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Frequently Asked Questions

Find answers to common questions about Inkeep

How do I integrate Inkeep with my documentation?

Begin by onboarding your content sources automatically, add a JavaScript snippet, then monitor and optimize your documentation with Inkeep's insights.

How frequently does Inkeep update its content?

Inkeep performs automated content synchronization to ensure your knowledge base remains current.

Does Inkeep support Zendesk integration?

Yes, Inkeep integrates seamlessly with Zendesk, Salesforce, Hubspot, Intercom, and HelpScout.

Is there a plugin available for Docusaurus?

While no specific Docusaurus plugin is mentioned, Inkeep provides JavaScript snippets for easy integration.

Can Inkeep function as an internal Slack chatbot?

Absolutely, Inkeep can be configured to operate as an internal Slack bot for quick team support.