Inkeep
Inkeep transforms your content into a powerful AI chatbot that enhances user support and streamlines internal operations.
About Inkeep
Inkeep is an advanced AI chatbot platform that converts documentation and other content into an intelligent assistant for users and a support copilot for teams. It enables you to deliver a ChatGPT-like experience for your product seamlessly, with zero maintenance, providing reliable answers and insights derived directly from your content.
How to Use
Start by onboarding your content sources such as documentation, blogs, or forums. Insert a simple JavaScript snippet into your platform, then monitor performance and refine your content using the insights and reports provided by Inkeep.
Features
- Identifies content gaps through detailed reports
- AI-powered assistant to support users
- Complies with SOC 2 Type II standards
- Support copilot for support teams
- AI agents automate workflows
- PII data removal and security controls
- Seamless integration with Zendesk, Salesforce, Hubspot, Intercom, and HelpScout
Use Cases
- Automated customer support workflows
- Interactive side panel for ticketing systems
- Enhancing documentation with user feedback and AI insights
- Internal Slack bot for instant answers
- Self-service support for customers
Best For
Pros
- Reduces support ticket volume effectively
- Integrates smoothly with major support platforms
- Ensures data security and compliance standards
- Provides actionable insights to improve products and documentation
- Delivers high-quality AI support experiences
- Simple setup and quick deployment
- Enables authentic self-serve support solutions
Cons
- Some advanced features require an Enterprise plan
- Pricing details are not fully disclosed upfront
- Initial effort needed to onboard content sources
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
Enterprise
Comprehensive tools designed to scale your support operations efficiently.
Get Started