Insight7

Insight7 is an AI-driven customer research platform that delivers rapid insights from customer feedback and interview data analysis. It helps teams understand customer needs, identify pain points, and discover new opportunities efficiently.

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AI Interview Assistant AI Research Tool AI Transcription

About Insight7

Insight7 is an AI-powered platform that helps product teams and researchers quickly understand customer feedback and interview data. It automatically transcribes, analyzes, and visualizes customer themes, sentiment, and pain points from various data sources, saving hundreds of hours of manual work and enabling data-driven decisions.

How to Use

Upload your audio, video, or text files containing customer interviews or feedback. Insight7 automatically transcribes and analyzes the data to extract key themes, sentiment, and insights. Use visual tools like journey maps and charts to interpret results and generate comprehensive reports.

Features

AI-powered analysis of customer interviews
Comprehensive call and video analysis
Intuitive data visualization with charts and journey maps
Automatic extraction of key insights and themes
Redacts personally identifiable information (PII)
Supports bulk data processing
Generates detailed reports automatically
Transcribes in over 60 languages
Performs sentiment analysis for emotional insights

Use Cases

Enhancing training programs with customer insights
Assessing call quality for compliance and performance
Scaling sales and marketing strategies through customer data
Speeding up qualitative research analysis
Identifying sales opportunities and areas for improvement

Best For

Operations TeamsCustomer Insights TeamsLearning & DevelopmentSales and Customer Experience Teams

Pros

Delivers accurate, actionable customer insights
Automates manual data analysis to save time
Handles large datasets efficiently
Integrates seamlessly with other tools
Offers comprehensive call and interview analysis
Meets industry security standards (GDPR, SOC 2, HIPAA)
Supports various data formats including audio, video, and text

Cons

Learning curve to maximize full feature use
Advanced features require a subscription
Free plan has file size and limit restrictions

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Starter

$24/month

Billed annually at $290

Get Started

Pro

$83/month

Billed annually at $990

Get Started

Business

$250/month

Billed annually at $2990

Get Started

Enterprise

Get Started

FAQs

What is Insight7 used for?

Insight7 transcribes and analyzes customer feedback and interview data, revealing key themes and emotional tones to support informed decision-making. Upload your data to receive summaries, visualizations, and dashboards.

What are Projects, Templates, and Journey Maps?

Projects enable analysis of multiple files together for comprehensive insights. Templates are pre-designed questions tailored to industries, speeding up analysis. Journey Maps visualize customer experiences based on qualitative data.

What file formats can I upload for analysis?

Insight7 supports text files (.pdf, .txt, .csv, .doc), audio files (.mp3, .wav, .m4a), and videos (.mp4, .mov, .avi). It's ideal for analyzing interviews, team feedback, and spreadsheet data.

Can I analyze multiple files or large datasets? Is there a size limit?

Yes, you can upload multiple files within a project. The free plan allows up to 5 text files under 10MB and media files up to 1GB. Paid plans increase these limits accordingly.

How secure is my data on Insight7?

Your data is protected with industry-standard security measures, including GDPR and SOC2 compliance, with secure storage via AWS infrastructure.

How can I utilize the insights generated?

You can export, share, and incorporate insights, summaries, and visualizations into PDFs or presentations for easy dissemination and decision-making.

Does Insight7 integrate with other platforms?

Yes, it integrates with tools like Google Drive, YouTube, OneDrive, SharePoint, Gong, and more for streamlined workflows.

Is Insight7 available in multiple languages?

Yes, it transcribes and analyzes data in over 60 languages, supporting global research needs.

Is there a free plan available?

Yes, Insight7 offers a free tier with basic features and no credit card required. Premium features are available via subscription, billed monthly.

Can I cancel my subscription anytime?

Yes, subscriptions are cancellable at any time. Note that refunds are not provided for partial billing periods.