Insighto.ai

AI-powered phone and chat agents designed to automate customer interactions, enhance support efficiency, and reduce operational costs.

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About Insighto.ai

Insighto AI delivers 24/7 intelligent phone and chat agents that automate customer interactions, minimize wait times, and lower support expenses. It offers an omnichannel experience across SMS, email, WhatsApp, and more, with personalized conversations and seamless integration with CRM platforms. No coding skills are necessary for setup. Supporting over 50 languages, it integrates with tools like Google Calendar, GoHighLevel, HubSpot, and Zoho for streamlined operations.

How to Use

Upload your customer data, FAQs, or knowledge base to train the AI. Set up your virtual agent on the platform without coding. Connect it to your CRM and communication channels. Automate customer support workflows effortlessly.

Features

Round-the-clock AI Phone Agents
Seamless Omnichannel Communication
Intelligent AI Chatbots
Easy CRM Integration
Customized, Personal Conversations
Support for Over 50 Languages
White-Label Brand Customization

Use Cases

Automate customer support inquiries
Enhance outbound marketing campaigns
Generate and qualify sales leads
Collect customer feedback in real time
Streamline debt collection processes
Assist with insurance and finance claims
Manage reservations and bookings
Handle property inquiries
Schedule healthcare appointments
Track shipments and logistics

Best For

Sales and Marketing TeamsE-commerce PlatformsHospitality and TourismFinancial ServicesHuman ResourcesCustomer Service TeamsReal Estate AgenciesLogistics and Supply ChainHealthcare Providers

Pros

Significantly reduces support costs
Simple setup without coding required
Integrates seamlessly with existing CRM systems
Delivers natural, personalized conversations
Provides 24/7 customer support
Decreases wait times and boosts efficiency
Supports multiple languages for global reach

Cons

May misunderstand complex or nuanced queries
Pricing varies based on usage with pay-as-you-go model
Requires ongoing monitoring and tuning
Dependent on quality training data for best performance

FAQs

What is Insighto AI?

Insighto AI is an advanced platform that automates customer conversations via AI-powered phone calls and chats, reducing wait times and enhancing communication efficiency.

How does Insighto AI operate?

Insighto's AI agents handle inbound and outbound calls, understand customer questions, and respond in real time, functioning around the clock for consistent support.

Can Insighto AI make and receive phone calls?

Yes, our AI phone system can initiate and answer calls, manage inquiries, and route calls intelligently to improve customer engagement.

Does Insighto support multiple languages?

Absolutely. Our platform supports over 50 languages, capable of understanding various accents and dialects for a natural, localized experience.

Is Insighto AI compatible with my CRM?

Yes, Insighto integrates smoothly with platforms like HubSpot, Zoho, GoHighLevel, Salesforce, and others, enabling seamless data synchronization.

Can I customize Insighto to match my brand?

Yes, Insighto offers a white-label solution, allowing you to tailor the voice, tone, and responses to align with your brand identity.

Does Insighto provide both chat and voice automation?

Yes, it offers comprehensive automation with AI chatbots and voice agents, supporting calls, SMS, WhatsApp, and live chat for multiple channels.

How does the ROI calculator work?

The ROI calculator estimates savings by comparing AI automation costs with traditional support expenses, based on your call volume and agent rates.

What is Insighto's pricing model?

Insighto offers a pay-as-you-go plan at $0.06 per minute for AI phone calls, making it scalable and cost-efficient for businesses.