invocable.com

invocable.com

A comprehensive platform for designing, managing, and deploying AI-powered agents to automate and enhance customer interactions across multiple channels.

About invocable.com

Voiceflow is an advanced platform designed for product teams to develop, manage, and deploy AI agents that streamline customer support and engagement. It provides intuitive tools for building workflows, managing knowledge bases, and customizing agent content. Use cases include automating contact centers, creating in-app assistants, enhancing conversation design, and supporting omnichannel communication.

How to Use

Design conversational AI agents with Voiceflow's visual workflow builder. Connect to various integrations, organize knowledge bases, and deploy agents across chat, voice, and other communication channels with ease.

Features

  • Intuitive visual workflow builder
  • Seamless integration with multiple platforms
  • Customizable agent content management
  • AI-driven voice and chat agents
  • Robust knowledge base organization

Use Cases

  • Automating contact centers
  • Enhancing customer support efficiency
  • Creating in-app virtual assistants
  • Optimizing conversation flow design

Best For

Product teamsAI developer teamsCustomer support departmentsConversation designersAI agent creators

Pros

  • Specialized platform for AI agent development
  • Extensive integration options with popular tools
  • High level of customization and control
  • Supports collaborative team workflows
  • Compatible with chat and voice applications

Cons

  • Dependent on third-party integrations for some features
  • Learning curve may be steep for new users
  • Costs may be a concern for small teams or individual developers

FAQs

What is Voiceflow primarily used for?
Voiceflow helps teams build, manage, and deploy AI agents to automate customer interactions across chat and voice channels.
Which platforms can Voiceflow integrate with?
Voiceflow supports integrations with platforms like Segment, Zendesk, Salesforce, Shopify Plus, Snowflake, and Sigma.
What support resources are available for Voiceflow users?
Users can access blogs, templates, comprehensive documentation, YouTube tutorials, virtual events, and an active Discord community.
Is Voiceflow secure for enterprise use?
Yes, Voiceflow ensures secure deployment of AI agents with support for SOC-2 and GDPR compliance, using approved large language models and customer data protections.
Can I build both chat and voice AI agents with Voiceflow?
Absolutely, Voiceflow supports the development of both chatbots and voice assistants for diverse communication needs.