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JamGPT

JamGPT

Jam simplifies bug reporting by automatically capturing essential data and seamlessly integrating with your team’s tools.

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About JamGPT

Jam is an advanced bug reporting platform designed to accelerate issue identification, reporting, and resolution. Users can quickly report bugs by capturing screenshots or videos, with all relevant debugging information automatically included—such as device details, console logs, network activity, and reproduction steps. Its integrations with tools like Notion, GitHub, Jira, and Slack facilitate effortless sharing and collaboration. Additional features like AI-powered debugging and backend logging further enhance the debugging workflow, making bug management more efficient.

How to Use

To report a bug with Jam, take a screenshot or record a video of the issue. Jam automatically gathers all necessary details, including device information, console logs, and network data. You can annotate, blur sensitive information, and edit the report before sharing it via a link. It integrates smoothly with tools like Notion, GitHub, and Jira for easy workflow incorporation.

Features

  • Capture videos and annotate screenshots easily
  • Trace backend operations for comprehensive debugging
  • Seamless integration with tools like Notion, GitHub, Jira, and Slack
  • AI-powered debugging assistance
  • Automatic recording of console and network logs
  • Reproduction steps capture for accurate bug reports
  • Auto-collect device and browser information for context

Use Cases

  • Embedding bug reporting into existing development workflows
  • Reporting issues quickly and efficiently
  • Gathering detailed debugging information
  • Enhancing communication between QA and development teams

Best For

Customer Support TeamsProduct ManagersSoftware DevelopersQA AnalystsEngineering ManagersQuality Assurance Engineers

Pros

  • Integrates smoothly with popular tools for efficient workflows
  • Enhances communication between QA and development teams
  • Automatically captures debugging data to save time
  • User-friendly for both technical and non-technical users
  • Includes AI debugging and backend logging features

Cons

  • Advanced features may require a paid plan
  • Dependent on browser extension or application
  • Some users may face a learning curve

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Free

$0 per month

Includes unlimited bug reports and core features

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Most Popular

Pro

$12 per month

Includes app integrations, video annotation, and AI-powered autofill for titles and reproduction steps

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Team

$14 per creator per month

Provides unlimited viewers, backend logging, access controls, video annotations, and AI autofill; up to 15 seats

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Enterprise

Custom pricing

Offers unlimited users, custom integrations, retention policies, priority support, SAML/SSO, and audit logs

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Jam for Customer Support

Custom per month

Connects with Intercom support desk, no customer setup required, speeds up ticket resolution, reduces developer back-and-forth

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FAQs

What information does Jam automatically collect during bug reporting?
Jam captures device and browser details, console logs, network activity, reproduction steps, and backend trace data automatically.
Which tools does Jam integrate with?
Jam connects with Notion, GitHub, GitLab, Jira, Linear, Slack, ClickUp, Asana, Sentry, Azure, Figma, Fullstory, Datadog, and Airtable.
Is Jam suitable for non-technical team members?
Yes, Jam is designed to be intuitive for all users, automating data collection and providing a simple interface for bug reporting.
Does Jam offer a free plan?
Yes, Jam provides a free tier with essential features, along with paid options for advanced capabilities.
How does Jam improve bug reporting efficiency?
By automating data capture and integrating with collaboration tools, Jam speeds up the bug reporting and fixing process.
Can I customize bug reports in Jam?
Yes, users can annotate, blur sensitive information, and edit reports before sharing.
Is training required to use Jam?
No, Jam is designed to be user-friendly, with minimal training needed for effective use.
What security features does Jam include?
Jam offers enterprise-grade security, including SAML/SSO support and audit logs for compliance.