Kastro
AI-driven customer support platform utilizing ChatGPT, designed for startups and independent entrepreneurs seeking efficient assistance solutions.
About Kastro
Kastro is an AI-first customer support solution tailored for startups and indie hackers. Leveraging ChatGPT, it creates an intelligent support agent that streamlines customer interactions, reduces operational costs, and increases revenue with 24/7 automated responses. Kastro offers an integrated platform where AI and human support collaborate effectively, focusing on handling repetitive inquiries and recommending relevant help center articles.
How to Use
Connect your knowledge base to train ChatGPT as your support agent. Kastro then manages repetitive questions, recommends help center articles, and organizes conversations. Use the AI workspace to summarize exchanges, expand responses, and rephrase answers, enabling your support team to focus on complex issues.
Features
- Customer Insights and Analytics
- Comprehensive Help Center
- Predefined Quick Replies
- Detailed Support Reporting
- AI-Powered Support Workspace
- GPT Chatbot Integration
- Website Content Crawler
- Typing Assistance Suggestions
- Offline AI Support
- Live Chat Functionality
Use Cases
- Automated offline responses for customer queries
- Streamlined customer support automation
- Conversation summarization
- Lead generation through chat interactions
- Assistance with coding and development
- Expanding and refining reply content
- Handling repetitive customer questions
- Recommending relevant help articles
- Rephrasing responses for clarity
Best For
Pros
- Seamless integration with ChatGPT
- User-friendly setup and training
- Provides intelligent typing suggestions
- Includes an AI-powered workspace for efficiency
- Website crawler simplifies migration
- Built-in help center support
- Enhances revenue streams
- Offers 24/7 automated responses
- Reduces overall support costs
- Support for team collaboration
Cons
- AI may not resolve highly complex issues
- Requires initial training with your knowledge base
- Message credits are limited based on subscription plan
- Additional costs apply for GPT-4 access
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
Free
Supports one website, 100 AI credits one-time, access to Help Center, 50 articles, and GPT-3.5.
Get StartedStarter
Supports one website, 2,000 monthly AI credits, Help Center access with 100 articles, GPT-3.5, and typing suggestions.
Get StartedProfessional
Supports three websites, 5,000 monthly AI credits, Help Center with 200 articles, GPT-3.5, typing suggestions, and two months of conversation history.
Get StartedElite
Supports ten websites, 20,000 monthly AI credits, unlimited help articles, GPT-3.5 and GPT-4 access, priority support, custom domain embedding, branding removal, and custom integrations.
Get Started