Kommunicate 3.0

AI-driven customer service automation platform featuring intelligent chatbots and omnichannel support for seamless communication.

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AI Customer Service AI Chatbot No-Code&Low-Code

About Kommunicate 3.0

Kommunicate is an AI-powered customer service automation platform that enables businesses to develop, deploy, and manage intelligent chatbots across websites and mobile applications. It features a visual Flow Designer, comprehensive analytics, and integration with multiple messaging channels. Kommunicate seamlessly connects with existing CRM and ticketing systems, supports numerous languages, and offers tools for training chatbots with various data sources to enhance customer interactions.

How to Use

Start by creating an AI chatbot with your website URL—no initial sign-up required. Train your chatbot using website links, help center articles, and documents. Once ready, deploy it on your website, mobile apps, or messaging platforms like WhatsApp and Facebook Messenger to automate customer interactions.

Features

Advanced generative AI capabilities

Intelligent multilingual chatbot

Seamless CRM and ticketing system integration

Real-time live chat support

Omnichannel communication across platforms

Use Cases

Accelerating response and resolution times

Lowering operational costs

Automating common customer queries

Providing round-the-clock support on digital channels

Integrating with WhatsApp Business

Best For

Large customer service teamsTravel agenciesEducational institutionsE-commerce platformsGaming companiesFinancial institutionsHealthcare providers

Pros

Supports multiple languages for global reach

Reduces support workload through AI automation

Ensures consistent customer experience via omnichannel support

Integrates smoothly with popular business tools

Flexible, scalable solutions tailored to your needs

Cons

Advanced features available only in higher-tier plans

Requires quality training data for optimal AI performance

Pricing depends on usage and selected features

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Lite

$83.33/month billed annually (2 seats) or $100/month billed monthly (2 seats)

Ideal for growing teams with small customer bases. Includes AI chat and email support, 500 conversations monthly, deployment on websites and WhatsApp, access to the latest LLM models (OpenAI, Anthropic, Gemini), human handoff, 3 months chat history, and integrations with Dialogflow, Amazon Lex, and IBM Watson.

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Advanced

$166.66/month billed annually (5 seats) or $200/month billed monthly (5 seats)

Designed for expanding businesses with larger teams. Offers all features in the Lite plan plus 2,000 conversations per month, deployment on multiple messaging platforms (WhatsApp, Facebook Messenger, Telegram, Line, Viber), AI assist tools for agents, mobile SDKs for iOS, Android, Flutter, React Native, 1-year chat history, and advanced analytics.

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Enterprise

Contact Sales

Customized solution for large organizations. Includes all Advanced plan features plus AI for chat, email, and voice channels, custom conversations, integrations with Zendesk, Freshdesk, HubSpot, Zapier, Google Analytics, dedicated support with an account manager, webhooks, APIs, unlimited chat history, and branding options with single sign-on.

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Frequently Asked Questions

Find answers to common questions about Kommunicate 3.0

Does Kommunicate include generative AI features?

Yes, Kommunicate's AI chatbot leverages OpenAI's GPT-3.5 and GPT-4 models, enabling accurate, instant responses. You can customize the chatbot's tone to align with your brand voice, enhancing customer interactions.

Where can I deploy the Kommunicate chatbot?

You can deploy Kommunicate's AI chatbot on your website, Android and iOS apps, and messaging platforms like WhatsApp, Facebook Messenger, Viber, Telegram, and Line.

Can Kommunicate integrate with CRM and ticketing systems?

Yes, it seamlessly connects with popular customer support platforms such as Zendesk, Freshdesk, Salesforce, and Help Scout.

Does Kommunicate support multiple languages?

Absolutely. The AI chatbot supports over 100 languages, including Spanish, Italian, Portuguese, Arabic, and native Indian languages.

How can I train the chatbot with my data?

You can train the chatbot using your website URLs, help center articles, and documents like Excel sheets and PDFs for tailored responses.

Is live chat support available?

Yes, Kommunicate offers live chat with smooth bot-to-human handoff based on predefined triggers and complex query detection.

How many agents can I add in a plan?

You can add unlimited agents; billing is based on the number of agents in your plan.

Do you offer partnership programs for agencies?

Yes, we have agency partnership plans. Contact our team at partners@kommunicate.io for more details.

What is included in the free trial?

Sign up for free to access full features for 30 days. No credit card required. Afterward, choose a plan to continue using the platform.

Is Kommunicate GDPR compliant?

Yes, we prioritize your data privacy and security. Review our privacy policy or contact us at privacy@kommunicate.io for more information.