Levity

AI-powered platform that automates email and document classification to optimize workflows and boost productivity.

AI Workflow AI Email Assistant AI Text Classifier AI Sales Assistant AI Call Center AI Document Extraction AI Speech-to-Text AI Response Generator AI Customer Service AI Data Mining +1 More

About Levity

Levity enables non-technical users to develop AI models for classifying text, images, and documents, streamlining routine tasks. It enhances freight email operations by automatically sorting emails and attachments into custom categories for efficient routing and prioritization, eliminating manual tagging. Levity seamlessly integrates with inboxes to extract information and trigger automated actions, allowing teams to focus more on customer engagement and strategic work.

How to Use

Users can select from pre-built flow templates or train custom AI models using their own data. Levity connects with email inboxes, extracts relevant information, and automates follow-up actions based on user-defined categories.

Features

Automates email and document workflow processes
AI-powered classification for text, images, and documents
PhoneAI agents facilitate outbound calls and sales activities
Includes ready-made templates and custom model creation options
Integrates smoothly with TMS (Transportation Management System)

Use Cases

Managing document workflows
Generating actionable analytics
Categorizing product inventory data
Tracking shipments and deliveries
Processing orders efficiently
Automatically labeling potential clients in outbound emails
Analyzing customer survey feedback
Moderating online content
Automating freight quoting procedures
Routing customer support tickets

Best For

Freight forwarding companiesOperations teamsCustomer support unitsLogistics providersSales departments

Pros

Offers both ready-to-use templates and customizable AI models
PhoneAI agents improve outbound communication and sales efforts
Reduces manual, repetitive tasks to save time and mental energy
Enables non-technical users to build effective AI classifiers
Provides comprehensive email operation insights with real-time analytics
Seamlessly integrates with existing logistics and TMS tools

Cons

Learning curve for new users unfamiliar with AI tools
Pricing might be a concern for smaller organizations
Model accuracy depends on quality and quantity of training data

FAQs

What tasks can Levity automate?

Levity automates labeling prospects, managing customer support tickets, moderating content, categorizing inventory, analyzing surveys, generating freight quotes, and more.

How does Levity improve freight email management?

Levity classifies incoming emails and attachments automatically, enabling efficient sorting, routing, and prioritization without manual effort.

What is PhoneAI used for?

PhoneAI integrates voice conversations into workflows, extracting data from calls for outbound sales, check calls, and payment verification, connecting naturally with your existing tools.

What analytics features does Levity offer?

Levity provides real-time dashboards showing email request types, customer sentiment, quoting funnels, and success metrics to optimize operations.

Is Levity suitable for non-technical users?

Yes, Levity is designed for non-technical users, offering intuitive templates and training options to create effective AI models without coding skills.