Locbi
Locbi provides comprehensive business intelligence reports derived from Google Maps reviews, offering valuable competitive insights.
About Locbi
Locbi leverages AI to generate detailed business intelligence reports from Google Maps reviews. These reports help you understand customer sentiment, identify improvement opportunities, and stay ahead of local competitors by analyzing review trends, recurring themes, and customer complaints in a concise, actionable format.
How to Use
Choose a Google Maps location during checkout after purchasing a single report or subscribing. Locbi's AI analyzes the reviews and delivers a detailed BI report to your email within 24 hours, providing valuable insights for your business.
Features
- AI-driven sentiment and review analysis
- Competitive benchmarking
- Detection of trending topics and common themes
- Insightful business intelligence reports from reviews
- Identification of key areas for improvement
Use Cases
- Monitoring customer feedback of competitors
- Understanding customer sentiment towards your business
- Identifying strengths and weaknesses against competitors
- Highlighting areas for service improvement
- Gaining demographic insights from reviews
Best For
Retail managersRestaurant ownersMarketing professionalsBusiness consultantsFranchise operatorsSmall business owners
Pros
- Uncovers trends and patterns often missed manually
- Automates review analysis to save time
- Provides actionable insights from customer reviews
- Analyzes the most recent reviews for up-to-date data
- Enables competitive benchmarking
Cons
- Report accuracy depends on review quality and quantity
- Limited to publicly available Google Maps reviews
- Single report cost may be high for some users
- Insights are restricted to accessible online data
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
FAQs
Is this review analysis service compliant with Google's terms?
Yes, our service analyzes only publicly accessible Google Maps reviews. We do not use private data or automated scraping methods that violate Google's policies. Our analysis mirrors manual review reading, but more efficient.
How reliable and accurate are these reports?
Our AI leverages natural language processing to identify patterns and sentiments from authentic customer reviews. While not perfect, we focus on consistent trends and provide raw data for verification, ensuring dependable insights.
What if there aren't enough recent reviews?
We analyze the latest 100-200 reviews per business. If fewer reviews are available, we analyze all accessible data and note this in the report, advising you to check review counts beforehand.
Can the business being reviewed detect that I am monitoring their reviews?
No. Since analysis is based solely on publicly available reviews, businesses cannot identify who is viewing or analyzing their reviews. Our process leaves no trace.
What unique insights do I gain beyond reading reviews manually?
Our AI evaluates hundreds of data points to identify trending topics, sentiment patterns, common complaints, competitive strengths, and areas for improvement. This systematic approach saves time and reveals subtle patterns.
How current is the review data in your reports?
Our reports analyze the most recent reviews available on Google Maps at the time of generation. Since we deliver reports within 24 hours, you receive highly up-to-date insights.
Can I analyze multiple businesses or multiple locations?
Yes, you can purchase reports for various businesses or locations. For bulk or enterprise analysis, please contact us via email for customized options.
How do you handle sensitive competitive information?
Our reports focus exclusively on publicly available data and aggregated trends. We strictly maintain confidentiality and never share customer or business-specific information.
Are the reports shareable or resellable?
The reports are intended for your internal use only and cannot be resold. However, you may share insights within your organization to improve operations.