
Lookfor
An AI-powered shopping assistant and Shopify chatbot designed to enhance eCommerce sales and customer support efficiency.
About Lookfor
lookfor is an AI-driven shopping assistant and Shopify chatbot tailored for eCommerce stores. It helps merchants resolve customer inquiries, boost sales with personalized engagement, and gain valuable customer insights. By leveraging on-site messaging and automation, it reduces support costs while providing a seamless shopping experience and connecting customers with live support when necessary.
How to Use
Shopify merchants can install the lookfor app to activate the AI shopping assistant. It engages visitors with product quizzes, offers discounts for lead forms, automates support responses, and provides an intuitive shopping journey to convert visitors into buyers.
Features
- Customizable AI shopping assistant with multiple personalities
- Interactive quizzes and Magic features for product discovery
- Dedicated product-specific FAQ sections
- Real-time conversation tracking for transparency
- Competitor analysis tools for better sales strategies
- Urgency and lead capture Magics for conversions
- Seamless integration of live chat and AI chatbot
- Automated support through advanced reasoning engine
- Legacy Magics for enhanced customer engagement
- AI-powered chatbot tailored for eCommerce
- Customizable knowledge base for tailored support
Use Cases
- Aceri Padel increased sales by utilizing competitor analysis to help customers compare rackets.
- Nona Coffee reduced support tickets by 80% through automated responses and AI assistance.
- JordiLight improved support efficiency with a unified platform and custom knowledge base.
- BBQ Québec achieved a 5800% ROI by delivering personalized recommendations and streamlining shopping processes.
Best For
Pros
- Easily identifies customer search intent
- Provides valuable customer insights
- Reduces support costs through automation
- Includes a customizable knowledge base
- Delivers personalized product recommendations
- Highly responsive to user feedback
- Boosts sales with targeted on-site messaging
Cons
- Initial setup and catalog training may be required
- Upcoming advanced Magics features are not yet available
- Effectiveness depends on quality of the knowledge base and FAQs
