MENA AI-voice Launch

MENA AI-voice Launch

AI-driven voice agents designed for automated and efficient call management.

About MENA AI-voice Launch

Callab AI transforms call handling with advanced AI-powered voice agents that automate customer interactions. Designed to sound natural and operate at scale, it manages support tickets, sales calls, appointment scheduling, and cold outreach. Suitable for industries like healthcare, real estate, retail, and contact centers, Callab AI enhances operational efficiency and customer experience.

How to Use

Deploying Callab AI involves four key steps: Build the AI agent by defining core features, test it thoroughly to ensure quality, launch it into your live environment, and continuously monitor its performance while collecting user feedback for improvements.

Features

  • Batch calling for hundreds of personalized outbound calls simultaneously
  • Seamless call transfer between AI, departments, and live agents
  • Advanced AI voice agents for natural conversations
  • Integration with knowledge bases like PDFs, websites, and Google Docs
  • Comprehensive post-call analysis including recordings, transcriptions, and sentiment detection
  • Automated extraction of key data such as names, budgets, and next steps from conversations
  • Support for multiple Arabic dialects to cater diverse audiences
  • Smooth integration with existing CRM systems

Use Cases

  • Streamlining business operations and increasing efficiency
  • Improving customer interactions in call centers
  • Automating appointment scheduling, customer support, and cold calling campaigns
  • Enhancing communication and client engagement in real estate
  • Automating debt recovery processes
  • Executing large-scale outbound marketing campaigns with batch calling
  • Providing 24/7 customer support availability
  • Supporting healthcare providers with patient engagement and administrative tasks
  • Extracting valuable lead information from customer conversations

Best For

Debt collection agenciesReal estate firmsHospitality industryBusinesses automating customer supportSales teams and professionalsCustomer service managersOperations managersHealthcare providersCall centersRetail and consumer brands

Pros

  • Handles high-volume calling efficiently and scalably
  • Easy integration with popular CRM platforms
  • Available 24/7 for continuous customer engagement
  • Rich feature set including knowledge base access, post-call analysis, and data extraction
  • AI-driven automation enhances call handling productivity
  • Reduces operational costs significantly
  • Provides detailed insights through recordings, transcriptions, and sentiment analysis
  • Human-like, natural-sounding AI voice agents
  • Supports multiple languages, including various Arabic dialects
  • Boosts overall operational efficiency and response times

Cons

  • No specific disadvantages are detailed in the provided content

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Basic

$240 per month

Ideal for growing call centers and debt collection teams, offering 2,000 minutes monthly, unlimited AI agents and languages, SIP trunk, five knowledge bases, and two concurrent calls. Overage charges are $0.12 per minute.

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Most Popular

Advanced

$600 per month

Designed for sales, banking, healthcare, and real estate operations, includes 6,000 minutes/month, unlimited AI agents and languages, SIP trunk, ten knowledge bases, and ten concurrent calls. Overage costs are $0.10 per minute.

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Enterprise

Contact us

Enterprise-grade AI for high-volume calling with customizable workflows and complex call environments. Offers savings up to 50%, priority support, tailored integrations, SIP trunk, 60 knowledge bases, and 100 concurrent calls. Rates start as low as $0.06 per minute.

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FAQs

What functions can an AI agent perform?
AI agents automate inbound and outbound calls, handle appointment scheduling, and resolve customer inquiries, significantly improving efficiency and customer service quality.
Can the AI voice agents support multiple languages?
Yes, the AI agents support various languages, including several Arabic dialects, to cater to diverse customer bases.
Is it possible to integrate Callab AI with existing CRM systems?
Absolutely. Callab AI seamlessly integrates with popular CRM platforms to enhance your workflow and data management.
What industries benefit most from Callab AI?
Industries such as healthcare, real estate, retail, contact centers, and debt collection see significant benefits from implementing Callab AI solutions.
How does post-call analysis improve my call operations?
Post-call analysis provides recordings, transcriptions, and sentiment insights, helping you evaluate performance and improve customer interactions.