Middleware

Comprehensive cloud observability platform for monitoring infrastructure, logs, and application performance in real time.

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AI Monitor Log Management Large Language Models (LLMs)

About Middleware

Middleware is an advanced cloud observability platform that enhances operational efficiency by monitoring infrastructure, logs, application performance, and more. It features AI-powered anomaly detection, real-time data insights, and robust security to support modern DevOps teams.

How to Use

Set up Middleware by installing a lightweight agent across your systems to start collecting metrics, logs, and traces. Use the intuitive query builder to analyze your data, identify issues, and understand the relationships between different components in your tech stack.

Features

Centralized telemetry data dashboard
Customizable data ingestion controls
Immediate access to real-time data
Complete visibility into cloud infrastructure and applications
AI-powered automated issue detection

Use Cases

Accelerate incident resolution with continuous monitoring and instant insights.
Enhance team productivity and system uptime through unified observability tools.
Support development cycles with real-time monitoring and automated workflows.

Best For

Software developersSite Reliability EngineersIT managersDevOps teamsCloud architects

Pros

AI-driven alerts and insights speed up troubleshooting
Unified platform covers infrastructure, logs, and application monitoring
Easy integration with over 200 tools and services
Full control over data collection and ingestion
Cost-effective compared to similar observability solutions

Cons

Advanced features may require enterprise subscription
New features like LLM Observability and Browser Testing are evolving
Pricing depends on data volume and usage patterns

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Free Forever

Access all core features with monthly usage limits, suitable for small teams and testing.

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Pay As You Go

$0.3 per GB for metrics, logs, and traces

Pay only for the data you use, with a free tier to get started.

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Enterprise

Custom Pricing

Tailored solutions with volume discounts and dedicated support for large organizations.

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FAQs

Is Middleware free to start using?

Yes, our free tier offers limited monthly usage for logs, metrics, and traces, making it ideal for small teams and initial testing.

What are the pricing options?

Middleware provides three plans: free, pay-as-you-go, and custom enterprise solutions. The free plan has usage limits, while pay-as-you-go charges based on data volume.

How is data usage calculated?

Data usage is measured daily by data type and source. For example, 10GB daily over a 30-day month totals 300GB, based on stored data, not transmitted data.

Are there discounts for startups or nonprofits?

Yes, we offer special discounts. Contact our sales team to learn more about eligibility and benefits.

Does Middleware utilize OpenTelemetry?

Yes, we leverage OpenTelemetry as the foundation for our agents, integrating with various data sources like Prometheus and databases for comprehensive monitoring.

What is your data retention policy?

Our free tier retains data for 14 days, pay-as-you-go offers 30 days, and custom plans can specify longer retention periods. Contact us for details.

How do you ensure data security?

We prioritize data security, complying with SOC2 standards and implementing strict confidentiality, privacy, and integrity measures. Learn more about our security practices on our website.

Can I cancel my subscription anytime?

Yes, with the pay-as-you-go plan, you can cancel at any time. We retain your data for 30 days post-cancellation for download purposes.