miitel.com

AI-driven IP phone system designed for advanced voice conversation analysis and boosting sales performance.

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About miitel.com

MiiTel is an intelligent IP phone platform that leverages AI to enhance voice conversation insights. Acting as a smart PBX, it helps organizations increase sales, shorten onboarding times, and support remote work. Key features include automatic transcription, detailed conversation analysis, CRM integration, and real-time coaching and monitoring tools.

How to Use

Access MiiTel via its mobile app or Chrome extension. It seamlessly integrates with CRMs like Salesforce and Hubspot, automatically syncing calls and transcriptions. Users can make and receive calls from anywhere, monitor team performance, and utilize AI-driven coaching tools.

Features

Integration with Zoom and other platforms

CRM system compatibility

Real-time call monitoring and coaching

Automatic recording and transcription of calls

AI-powered conversation analytics

Use Cases

Optimizing customer engagement through interaction analysis

Boosting sales conversion rates with data insights

Supporting remote teams with accessible call management

Enhancing sales coaching via live performance monitoring

Best For

Sales managersSales teamsCall centersBusiness ownersCustomer support teamsRemote teams

Pros

Enhances sales results with AI-driven insights

Supports flexible remote work environments

Reduces onboarding time with intuitive tools

Seamlessly integrates with leading CRM platforms

Ensures security with ISO27001/ISMS and Privacy Mark compliance

Cons

CRM integration may be complex with some systems

Users might face a learning curve with AI features

AI reliance requires adjustments for nuanced human interactions

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

MiiTel Subscription

$69.00 per user/month

Includes a free trial with no credit card required. Access all features for improved communication and sales performance.

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Frequently Asked Questions

Find answers to common questions about miitel.com

Why can't I log in or why does my session log out immediately?

Login issues or instant logouts may be caused by browser settings or account configuration. Please try clearing cookies, disabling blockers, or contact support for assistance.

Why is there only one audio channel in call recordings?

Single-channel audio may result from recording settings or browser issues. Refer to our support page for troubleshooting steps.

How can I fix sound interruptions during call playback?

Intermittent audio can stem from network problems or headset issues. Check your internet connection and try using a different headset.

Why are Zoom recordings not appearing in Video Analytics (Beta)?

Missing Zoom recordings could be due to integration setup errors or permission issues. Verify your Zoom connection settings and permissions.

Why can't I log in to MiiTel for Salesforce?

Login failures may be related to authentication errors or configuration problems. Follow the provided troubleshooting steps or contact support.

Why isn't MiiTel Phone appearing in Salesforce?

Missing MiiTel Phone in Salesforce could be caused by integration setup issues. Ensure proper installation and permissions are configured.