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Mindpip

Mindpip

AI-driven customer support platform designed to improve customer experience while lowering support costs.

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About Mindpip

Mindpip is an AI-powered customer support solution that elevates customer satisfaction, accelerates response times, and reduces operational costs. It features fast AI chatbots, personalized interactions, easy customization, detailed analytics, seamless integrations, and support for multiple languages worldwide. By combining human and AI agents, Mindpip delivers quick, personalized service to meet diverse customer needs.

How to Use

Set up your AI agent by importing knowledge from websites, documents, and Q&A data. Customize the support widget to match your branding. Instantly escalate complex issues to your support team when needed.

Features

Hybrid support widget with AI and human agents
Supports multiple languages globally
Train AI agents using diverse data sources
Fast issue escalation to support teams
Simple customization options
Intelligent AI chatbots for instant support
Personalized customer interactions
Seamless integrations with existing systems
Insightful analytics for performance tracking

Use Cases

Streamlining customer support workflows with quick issue escalation
Personalizing customer interactions for better engagement
Providing 24/7 support through AI-powered agents
Lowering support costs by automating routine inquiries
Enhancing service quality with AI-driven responses

Best For

Small businessesCustomer support teamsLarge enterprisesEducational institutionsGovernment organizations

Pros

Improves customer satisfaction with personalized support
Provides actionable analytics for ongoing improvements
Reduces response times and support costs
Easy to customize and integrate into existing workflows
Available 24/7 with AI virtual agents

Cons

Dependent on quality of training data for AI accuracy
May involve a learning curve for setup and customization
Some advanced features like analytics are still in development

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Essential

$30/month

Includes access to advanced AI models, AI agents, a single project, two user seats, two Mindpip Actions, limited message volume, training with all sources, up to 100 web pages, unlimited website integrations, and optional billing credit.

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Most Popular

Advanced

$80/month

Provides access to premium AI models, AI agents, up to five projects, ten user seats, ten Mindpip Actions, unlimited messages, training with all sources, up to 1,000 web pages, unlimited website integrations, optional billing credit, priority support, and upcoming advanced analytics.

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Enterprise

$240/month

Offers access to top-tier AI models, AI agents, up to ten projects, fifty user seats, fifty Mindpip Actions, unlimited messages, training with all sources, up to 10,000 web pages, unlimited integrations, 24/7 dedicated support, upcoming advanced analytics, and custom training and onboarding services.

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Frequently Asked Questions

Find answers to common questions about Mindpip

Which Mindpip plan is best suited for my business?
Choose the Essential plan for small businesses with limited data. Larger organizations, such as enterprises or government agencies, may benefit from the Advanced or Enterprise plans. Contact our sales team for personalized recommendations.
Is there a free trial available?
Yes, we offer a 7-day free trial for all plans except Enterprise, allowing you to experience Mindpip's features before making a commitment.
How does the free trial work?
After signing up, you'll have full access for 7 days. At the end, the system automatically charges your payment method unless you cancel beforehand. You can cancel anytime during the trial.
Do I need to provide payment details to start the trial?
No, payment information isn't required to begin the trial. However, adding your payment details ensures a smooth transition to a paid plan after the trial ends.
What is a "Hybrid customer support widget"?
Our hybrid widget combines AI chatbots for instant responses and human agents for complex issues, providing efficient and personalized customer support around the clock.
Can I try a demo of Mindpip?
Yes. The chat widget at the bottom of this page is a live demonstration. Feel free to ask questions to experience how Mindpip responds and supports your needs.
How do I train my AI support agents?
Connect your data sources, such as websites or documents, through our user-friendly interface. The system automatically processes your content, and you can fine-tune responses via the dashboard.
How long does training typically take?
Training usually takes minutes for small datasets. Larger knowledge bases may require a few hours, with real-time updates available during the process.
How can I contact support?
Reach us via email at support@mindpip.com. Our team is available Monday through Friday, from 9 AM to 6 PM Eastern Time, to assist you.