My AskAI

AI-powered customer support agent designed to automate ticket handling and seamlessly integrate with your existing support tools.

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AI Agent AI Customer Service AI Chatbot AI Assistant AI Copilot AI Response Generator AI Knowledge Base AI Email Assistant AI Workflow

About My AskAI

My AskAI is an intelligent support agent that reduces support requests by up to 75%. Easily add it to existing live chat platforms like Intercom, Zendesk, or Freshdesk. It automates responses by referencing help documents, connecting to Shopify stores, and providing multilingual assistance. The AI seamlessly integrates with your support ecosystem and can escalate conversations to human agents when needed, enhancing efficiency and customer satisfaction.

How to Use

Integrate your AI agent with supported support platforms by connecting help articles, Shopify stores, or your website. Customize its behavior and tone to match your brand. Set up in minutes with tools like Intercom, Zendesk, or Freshdesk for immediate deployment.

Features

Identifies gaps in support knowledge

AI-driven customer support automation

Connects live customer data for personalized responses

Customizable AI tone and behavior

Supports multiple languages

Automatically resolves support tickets

Integrates with existing support platforms

Smartly transfers chats to human agents when necessary

Use Cases

Responding to customer inquiries about orders, accounts, and subscriptions

Providing instant solutions for common questions

Automatically tagging support tickets in Zendesk

Reducing support workload by deflecting requests

Handling refund and address change requests efficiently

Supporting eCommerce and SaaS customer service needs

Best For

Large enterprisesSaaS companies seeking automationEcommerce businessesSmall startups looking for support efficiencyCustomer support teams aiming to improve response times

Pros

Cost-effective pricing options

Higher AI resolution rate than many competitors

Significant time savings for support teams

Simple setup without technical expertise

Seamless integration with existing support systems

Enhanced customer satisfaction with rapid responses

Cons

Dependent on a well-maintained knowledge base for accurate responses

Some advanced features require higher-tier plans

Costs increase with higher conversation volumes

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Essentials

$89/month

Ideal for small startups. Includes 200 conversations per month, with additional conversations billed at $0.10 each.

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Pro

$149/month

Designed for revenue-generating SaaS companies. Includes 1,000 conversations monthly, with extra conversations at $0.10 each.

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Enterprise Plan

Custom pricing

Suitable for large organizations, agencies, and platform providers with tailored solutions.

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Frequently Asked Questions

Find answers to common questions about My AskAI

What types of content can I upload to train my AI agent?

You can add various content types including your website, help documentation, PDFs, presentations, and uploaded documents. Your AI will then answer questions based on this content.

Which support platforms are compatible with My AskAI?

We support numerous integrations with popular support tools like Zendesk, Intercom, Freshdesk, and Shopify, enabling easy setup and deployment.

Can I collect email leads through my AI chat?

Yes, enable the lead capture feature to require users to provide their email before chatting. You can export these emails or connect to your CRM via webhooks like Zapier.

How do I set up an AI support agent with My AskAI?

Sign up for our 30-day free trial, create your AI in minutes, upload your relevant knowledge base, and start asking support questions immediately.

What is My AskAI and how does it help customer support?

My AskAI creates intelligent support agents that provide instant answers by referencing your help docs and internal content, available 24/7 across platforms like live chat, websites, Slack, and APIs.

How secure is my data with My AskAI?

All uploaded content is stored securely in isolated containers, encrypted at rest and in transit. Your data is used only for support purposes, not for AI training unless authorized.

Is data from my integrations protected?

Yes. All processed data from integrations is securely stored with encryption, and used solely to support your API requests and customer service functions.