NexxtSupport

AI-powered chatbot platform designed for customer support, lead generation, and sales automation to enhance business communication.

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AI Chat Generator AI Chatbot AI Customer Service AI Lead Generation AI Shopping Assistant AI Assistant

About NexxtSupport

NexxtSupport is an AI-driven all-in-one customer support platform that enables users to create custom chatbots. These chatbots can be trained with your data to automate customer interactions, generate leads, and boost sales. It seamlessly integrates with websites, Messenger, WhatsApp, and other communication channels.

How to Use

Upload your data files (PDFs, Word documents, web links) or connect existing tools to train your chatbot. Customize its appearance and embed it on your website effortlessly. Set up lead collection forms and monitor chatbot analytics easily.

Features

Customizable AI chatbot creation
Supports multiple languages
Easy data integration
Built-in lead generation capabilities
Detailed analytics and insights

Use Cases

Customer support automation
E-commerce shopping assistant
Lead generation and qualification
Round-the-clock customer service

Best For

Marketing teamsE-commerce platformsHuman resources departmentsSaaS providersCustomer support teams

Pros

Provides 24/7 customer support
Supports over 50 languages
Generates leads and increases sales
Offers advanced conversation analytics
Simple setup with no coding required
Reduces customer inquiries by up to 80%

Cons

Inactive chatbots are deleted after 14 days on free plan
Some features are limited to higher-tier plans
Message limits exist on lower-tier subscriptions

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Hobby

One chatbot with 25 messages per month, 450,000 training characters, full appearance customization, lead collection, unlimited file and link training, conversation history access, email support, and chatbot deletion after 14 days of inactivity.

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Scaler

$19/month

Two chatbots with 2,000 messages/month each, 15 million training characters per chatbot, full appearance customization, lead collection, unlimited data training, plus advanced analytics and conversation insights.

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Business

$99/month

Up to five chatbots, 10,000 messages/month, 15 million training characters per chatbot, transferable character quotas, full customization, lead capture, unlimited training, advanced analytics, branding removal, and priority support.

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Enterprise

Custom AI models, single sign-on (SSO/SAML), fast onboarding, tailored integrations like Salesforce and HubSpot, priority support, and no NexxtSupport branding.

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FAQs

What is NexxtSupport used for?

NexxtSupport allows you to build custom AI chatbots, train them with your data, and easily deploy on your website or platforms to automate customer support and generate leads.

How do I train the AI chatbot?

You can train your chatbot by uploading documents (PDF, Word, TXT), sharing website links, connecting platforms like Notion or Confluence, or manually inputting text data.

How easy is it to add the chatbot to my website?

Adding the chatbot is simple—just copy and paste a provided code snippet into your website's code, completing setup in minutes.

What analytics features does NexxtSupport offer?

It provides detailed analytics on visitor numbers, conversation metrics, user locations, devices used, and more, all displayed through intuitive charts and reports.

Can I review conversations handled by the chatbot?

Yes, you can access detailed logs of all chatbot interactions, including messages exchanged, timestamps, and visitor information.

Does the chatbot support multiple languages?

Absolutely, NexxtSupport supports over 50 languages, ensuring effective communication across diverse regions.

What should I do if my chatbot isn’t working?

Ensure your website domain is added in the chatbot’s security settings. If issues persist, contact support for assistance.