Numa | AI for Dealerships
Numa is an advanced AI platform tailored for car dealerships to streamline communication, enhance customer engagement, and optimize service operations.
About Numa | AI for Dealerships
Numa is a sophisticated AI platform designed specifically for auto dealerships to boost operational efficiency and elevate the customer experience. Utilizing Generative AI, it autonomously manages repair orders, schedules service appointments, and provides real-time updates. The platform’s AI agents handle customer calls, automate bookings, and foster loyalty through seamless communication and integration with dealership management systems.
How to Use
Dealerships can easily implement Numa by integrating it with their existing DMS. Once connected, Numa’s AI agents automatically manage customer calls, book service appointments, and deliver instant service updates. Request a demo to see how Numa transforms your dealership’s operations.
Features
- AI-driven repair order management
- Real-time service status updates
- Intelligent call answering and routing
- Seamless DMS integration
- Automated appointment scheduling
Use Cases
- Handling missed calls and automating appointment scheduling
- Responding to every customer call and increasing repair orders
- Boosting CSI scores with automated service updates
- Providing complete visibility into customer communications
- Scaling customer demand without additional staff
Best For
Pros
- Enhances CSI scores through improved communication
- Provides full visibility into customer interactions
- Reduces workload for service advisors
- Increases profitability via automation
- Integrates smoothly with existing DMS systems
Cons
- AI accuracy may require ongoing monitoring
- Needs integration with current dealership systems
- Initial setup and training are recommended