
Odaptos
An AI-powered platform that automates customer research and usability testing to enhance user experience.
About Odaptos
Odaptos is a comprehensive SaaS platform leveraging artificial intelligence to automate customer research and usability testing. It enables remote user testing via video conferencing, utilizing AI to analyze facial expressions and emotions for deeper insights. Key features include emotion-based video playback, automatic transcription, user recruitment widgets, system usability scoring (SUS), and an intelligent chatbot named Oda. These tools help organizations understand user emotions, improve digital products, and make data-driven design decisions efficiently.
How to Use
Create test protocols within Odaptos to plan user sessions. Use the platform's analysis tools to segment results by various criteria. During testing, mark key moments with real-time annotations. After sessions, review facial expression analysis and communication tone to understand user emotions comprehensively. This streamlined process enhances insights and accelerates UX improvements.
Features
- Remote user testing through video conferencing
- User recruitment and screening widget
- AI-powered chatbot named Oda for automation
- Automatic transcription of user sessions
- AI-driven customer insights and research
- Sentiment analysis of user feedback
- System usability scoring (SUS)
- Facial emotion recognition and analysis
- Emotion-based video playback for insights
Use Cases
- Identifying user friction points through emotional analysis
- Automating user testing with AI chatbots
- Collaborating on UX test results with teams
- Reducing testing time using AI automation
- Enhancing digital products by understanding user emotions
Best For
Pros
- Extensive features for comprehensive UX testing
- Emotion detection offers in-depth user insights
- Automated analysis reduces time and effort
- Collaborative platform supports team workflows
- High-level data security and privacy protections
Cons
- Must comply with data privacy regulations
- Pricing may be challenging for startups
- Some upcoming features are not yet available
- AI may not capture all subtle user emotions
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
Solo
Includes 5 interviews monthly, mobile testing, SUS scoring, voice transcription, and emotional analysis tools.
Get StartedTeam
Supports 12 interviews per month, multi-language testing, two-factor authentication, plus all features in the Solo plan.
Get StartedGrowth
Offers 20 interviews monthly, global scenario analysis, user anonymization, and all Team plan features.
Get StartedEnterprise
Includes over 21 interviews per month, custom study protocols, dedicated onboarding, and a customer success manager, plus all Growth plan features.
Get Started