OnuAl: Ücretsiz Yapay Zeka Müşteri Temsilcisi
A free AI-powered customer support plugin designed for Trendyol store owners to efficiently handle customer inquiries.
About OnuAl: Ücretsiz Yapay Zeka Müşteri Temsilcisi
The Free AI Customer Support Plugin for Trendyol enables store owners to quickly and accurately respond to customer questions. Utilizing advanced AI technology, it generates professional replies, enhancing customer satisfaction and saving time.
How to Use
1. Tap the plugin icon to activate. 2. Enter your Gemini API Key in the designated field. 3. Access the customer questions section on Trendyol. 4. Review the customer inquiry. 5. Click the “Yapay Zeka ile Cevap Oluştur” button. 6. The AI analyzes product details and the question to craft a professional response. 7. The generated reply appears for your review and approval.
Features
- AI-driven customer question responses
- Seamless integration with Trendyol inquiries page
- Automatic reply generation for efficiency
Use Cases
- Automate responses to customer questions on Trendyol, saving time and boosting satisfaction.
Best For
Trendyol store ownersE-commerce sellersOnline retail businessesSmall business entrepreneurs
Pros
- Simple integration with Trendyol platform
- Reduces support response time
- No cost to use
- Delivers professional, accurate replies
Cons
- Response quality depends on product data accuracy
- Requires a Gemini API Key for operation
- Less suitable for complex or detailed inquiries
FAQs
How does the AI generate customer support responses?
The AI analyzes product details and customer questions to produce professional and relevant replies.
Is this plugin free to use?
Yes, this customer support plugin is completely free.
What are the requirements to use this plugin?
You need a Gemini API Key and an active Trendyol store.
Can I customize the responses generated by the AI?
Responses are automatically generated, but you can review and edit them before sending.
Is this plugin suitable for handling complex customer questions?
It works best with straightforward inquiries; complex questions may require manual intervention.