Paka AI

Paka AI offers intelligent IVR and chatbot solutions that enhance customer communication and boost business productivity.

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About Paka AI

Paka AI transforms traditional telephony with advanced AI-driven IVR and chatbot capabilities. It provides customizable conversational bots that handle customer queries, facilitate call routing, and manage messages efficiently. Paka AI's AI-powered agents can schedule appointments, recognize frequent callers, and engage customers via WhatsApp, ensuring seamless communication across channels.

How to Use

Deploy Paka AI’s ready-to-use bots trained on your data. Contact Paka AI to customize AI Bot Agents for call handling, call routing, message collection, and caller recognition, simplifying your communication workflows.

Features

AI-powered Interactive Voice Response (IVR)
WhatsApp Business Integration
Customizable AI Chatbots
Centralized Message Management
Automated Appointment Scheduling

Use Cases

Capturing customer messages when staff are unavailable
Engaging customers via WhatsApp for support and booking
Streamlining common queries and call routing
Handling routine customer inquiries with personalized responses

Best For

High-volume call centersBusinesses seeking customer support automationSmall and medium-sized enterprisesCustomer service teams looking to improve efficiencyOrganizations aiming for seamless multi-channel communication

Pros

Saves time with automated workflows
Optimizes call routing for faster service
Enhances customer satisfaction through personalized interactions
Integrates smoothly with existing systems
Provides increased availability and support

Cons

Requires ongoing AI monitoring and updates
Initial setup and customization may need effort
Pricing varies based on usage and feature set

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Basic

25 USD

Includes 40 call minutes with additional billing of $0.20 per minute. One AI Bot included, with optional extra bots at $5 each. Call history stored for 30 days. Message center and appointment scheduling included. WhatsApp messages up to 100 for $5; extra messages cost $0.05 each per month.

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Advanced

90 USD

Provides 400 call minutes, with $0.15 per additional minute. Two AI Bots included, with extra bots at $3 each. Unlimited call history, message center, and appointment scheduling. WhatsApp up to 1,000 messages for $30; additional messages cost $0.04 each.

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Expert

500 USD

Offers 3,500 call minutes, with $0.10 per extra minute. Three AI Bots included, extra bots at $2 each. Unlimited call history, message center, and appointment scheduling. WhatsApp messaging up to 4,000 for $100; additional messages cost $0.03 each.

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FAQs

What are Paka AI Bot Agents?

Paka AI Bot Agents are tailored AI chatbots that handle routine customer inquiries, provide personalized support, and streamline communication processes.

How does the Paka AI IVR system function?

The Paka AI IVR system efficiently manages common customer questions and uses AI to route calls accurately to the appropriate department or agent.

What features does the Message Center offer?

The Message Center allows customers to leave detailed messages when staff are unavailable, automatically capturing and emailing messages to your team.

Can Paka AI integrate with WhatsApp?

Yes, Paka AI integrates seamlessly with WhatsApp, enabling businesses to communicate and support customers through popular messaging channels.

Is Paka AI suitable for small businesses?

Absolutely, Paka AI offers scalable solutions ideal for small and medium-sized enterprises aiming to automate customer interactions and improve efficiency.