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Perfect Wiki

Perfect Wiki

AI-powered help center seamlessly integrated with Microsoft Teams to enhance knowledge management and support workflows.

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About Perfect Wiki

Perfect Wiki is an intelligent help center that integrates directly with Microsoft Teams, enabling organizations to transform their knowledge into a dynamic, easily accessible resource. It uses AI to answer routine questions, facilitate self-service support, and continuously enhance knowledge bases with automated reports.

How to Use

Upload SOPs, FAQs, manuals, and guides to build a self-service knowledge hub. Utilize the AI Knowledge Bot to deliver instant answers. Review weekly AI-generated reports to optimize your knowledge base and workflows.

Features

  • Version history tracking for all content
  • Granular permissions management
  • AI-powered content editing assistant
  • Native integration with Microsoft Teams
  • AI Knowledge Bot for instant answers
  • Single Sign-On with Microsoft accounts
  • Automated weekly AI-generated reports

Use Cases

  • Developing comprehensive internal knowledge bases
  • Sharing SOPs, FAQs, and guidelines within Teams
  • Streamlining employee onboarding and training
  • Providing self-service support for staff and clients

Best For

Program ManagersResearch TeamsIT Department LeadersExecutive ManagersTechnology SpecialistsEngineering LeadsBusiness AnalystsC-Level Executives

Pros

  • Simple setup and user-friendly interface
  • Provides detailed weekly AI-generated improvement reports
  • AI-powered question answering and content creation
  • GDPR compliant with data stored in EU and US regions
  • Supports version history and permissions control
  • Encrypted user data with automatic backups
  • Smooth integration with Microsoft Teams

Cons

  • Pricing may be a consideration for large organizations
  • Some advanced features are available only in higher-tier plans
  • Dependent on Microsoft Teams ecosystem for full functionality

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Publisher

$390 per year

Includes 2 Knowledge Bases, 5 editors, 250 readers, AI Knowledge Bot, AI Editor Assistant, branding options, and standard email support.

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Most Popular

Pro

$790 per year

Offers 3 Knowledge Bases, 20 editors, 350 readers, AI Knowledge Bot with customization, advanced editing tools, branding, and email support.

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Premium

$2390 per year

Provides 7 Knowledge Bases, 50 editors, 500 readers, AI Knowledge Bot with customizations, page verification, branding removal, scheduled backups, and priority email support.

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FAQs

What is a wiki and how does it work?
A wiki is a collaborative online platform where multiple users contribute, update, and organize information on specific topics, often used as internal or public knowledge repositories.
How secure is Perfect Wiki for my organization?
All data is stored on Google Cloud servers in the US and EU, encrypted during transit and at rest with industry-standard AES 256 encryption.
Does Perfect Wiki include version control features?
Yes, it offers built-in version control, allowing you to review revision history and restore previous content versions easily.
Can I restrict editing access on certain wiki pages?
Absolutely. You can assign full editing access to select users while setting others to view-only mode.
Is it possible to import existing content from Microsoft Teams or other sources?
Yes, you can export content from Microsoft Teams' built-in wiki, or import documents from Word, HTML, Markdown, and other formats into Perfect Wiki.
Do I need to manually add team members to use Perfect Wiki?
No. Members of your organization automatically gain access once the workspace is linked to a Teams channel.