Perfect Wiki

AI-powered help center seamlessly integrated with Microsoft Teams to enhance knowledge management and support workflows.

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AI Knowledge Base AI Assistant AI Answer AI Chatbot AI Report Generator

About Perfect Wiki

Perfect Wiki is an intelligent help center that integrates directly with Microsoft Teams, enabling organizations to transform their knowledge into a dynamic, easily accessible resource. It uses AI to answer routine questions, facilitate self-service support, and continuously enhance knowledge bases with automated reports.

How to Use

Upload SOPs, FAQs, manuals, and guides to build a self-service knowledge hub. Utilize the AI Knowledge Bot to deliver instant answers. Review weekly AI-generated reports to optimize your knowledge base and workflows.

Features

Version history tracking for all content

Granular permissions management

AI-powered content editing assistant

Native integration with Microsoft Teams

AI Knowledge Bot for instant answers

Single Sign-On with Microsoft accounts

Automated weekly AI-generated reports

Use Cases

Developing comprehensive internal knowledge bases

Sharing SOPs, FAQs, and guidelines within Teams

Streamlining employee onboarding and training

Providing self-service support for staff and clients

Best For

Program ManagersResearch TeamsIT Department LeadersExecutive ManagersTechnology SpecialistsEngineering LeadsBusiness AnalystsC-Level Executives

Pros

Simple setup and user-friendly interface

Provides detailed weekly AI-generated improvement reports

AI-powered question answering and content creation

GDPR compliant with data stored in EU and US regions

Supports version history and permissions control

Encrypted user data with automatic backups

Smooth integration with Microsoft Teams

Cons

Pricing may be a consideration for large organizations

Some advanced features are available only in higher-tier plans

Dependent on Microsoft Teams ecosystem for full functionality

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Publisher

$390 per year

Includes 2 Knowledge Bases, 5 editors, 250 readers, AI Knowledge Bot, AI Editor Assistant, branding options, and standard email support.

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Pro

$790 per year

Offers 3 Knowledge Bases, 20 editors, 350 readers, AI Knowledge Bot with customization, advanced editing tools, branding, and email support.

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Premium

$2390 per year

Provides 7 Knowledge Bases, 50 editors, 500 readers, AI Knowledge Bot with customizations, page verification, branding removal, scheduled backups, and priority email support.

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Frequently Asked Questions

Find answers to common questions about Perfect Wiki

What is a wiki and how does it work?

A wiki is a collaborative online platform where multiple users contribute, update, and organize information on specific topics, often used as internal or public knowledge repositories.

How secure is Perfect Wiki for my organization?

All data is stored on Google Cloud servers in the US and EU, encrypted during transit and at rest with industry-standard AES 256 encryption.

Does Perfect Wiki include version control features?

Yes, it offers built-in version control, allowing you to review revision history and restore previous content versions easily.

Can I restrict editing access on certain wiki pages?

Absolutely. You can assign full editing access to select users while setting others to view-only mode.

Is it possible to import existing content from Microsoft Teams or other sources?

Yes, you can export content from Microsoft Teams' built-in wiki, or import documents from Word, HTML, Markdown, and other formats into Perfect Wiki.

Do I need to manually add team members to use Perfect Wiki?

No. Members of your organization automatically gain access once the workspace is linked to a Teams channel.