PortalX

AI-powered chat portal designed to streamline software onboarding and user support, minimizing learning curves and reducing user drop-offs.

Visit Site

AI Assistant AI Chatbot AI Copilot AI Knowledge Base AI Tutorial AI Answer

About PortalX

PortalX is an intelligent AI chat platform integrated into websites, simplifying user onboarding and reducing the time needed to learn new software. It accelerates product adoption by providing instant answers, automated guidance, and interactive chat support, enhancing user experience and decreasing drop-off rates.

How to Use

Add PortalX to your software in minutes. It automatically scans your system to gather information and understand functionalities. Users can then interact with the AI chat to receive direct assistance, step-by-step instructions, and support for various tasks.

Features

Intelligent onboarding with AI assistance

Real-time user engagement analytics

Automated software discovery and mapping

Comprehensive analytics dashboard

Multi-modal chat interface

Integrated knowledge base for quick support

Use Cases

Guided onboarding for new software users

In-app task support and assistance

Live chat support for website visitors

Automated helpdesk for customer service

Training and user education

Best For

Customer support teamsProduct managersSoftware development companiesUX/UI designersTechnical support specialists

Pros

Enhances user engagement and retention

Speeds up software learning and adoption

Provides instant answers and step-by-step guidance

Reduces support costs and workload

Delivers real-time insights through analytics

Cons

Potential privacy issues regarding user data

Requires integration and setup effort

Effectiveness relies on accurate software modeling

Frequently Asked Questions

Find answers to common questions about PortalX

What is PortalX used for?

PortalX streamlines software onboarding and support by offering an AI chat platform that delivers direct answers, automated help, and interactive assistance.

How does PortalX understand my software?

PortalX automatically explores and maps your software system to understand its features and functions through advanced discovery technology.

What types of support does PortalX provide?

PortalX offers instant answers, step-by-step guidance, and multimedia support such as images, videos, and code snippets via a multi-modal chat interface.

Is PortalX easy to install?

Yes, you can integrate PortalX into your software within minutes. It automatically scans your system to set up the support portal.

Can PortalX integrate with other tools?

Yes, PortalX can connect with various support platforms, analytics tools, and knowledge bases to provide comprehensive assistance.