Productboard

Productboard

Comprehensive product management software for gaining customer insights, prioritizing features, and planning roadmaps effectively.

About Productboard

Productboard is a robust product management platform that enables teams to understand customer needs, prioritize features based on data, and align everyone around a clear product roadmap. It offers tools for collecting customer feedback, making informed prioritization decisions, and fostering collaboration across teams, streamlining the entire product development process.

How to Use

Use Productboard to gather and analyze customer feedback, prioritize features with data-driven insights, create real-time roadmaps, and coordinate product, engineering, and marketing teams around a unified vision.

Features

  • AI-powered customer feedback analysis
  • Data-driven feature prioritization
  • Centralized customer insights repository
  • Collaborative and customizable roadmaps

Use Cases

  • Prioritizing features based on customer data and feedback.
  • Developing and sharing real-time, tailored product roadmaps.
  • Aligning cross-functional teams around a shared product vision.
  • Collecting and analyzing user feedback to identify key trends.

Best For

Product ManagersProduct LeadersProduct Development TeamsCustomer Success TeamsMarketing Teams

Pros

  • Facilitates seamless team collaboration and alignment.
  • Utilizes AI to efficiently analyze large volumes of feedback.
  • Provides a centralized platform for customer data management.
  • Integrates smoothly with popular development and support tools.
  • Creates tailored roadmaps for diverse stakeholder groups.

Cons

  • May require time to learn for new users.
  • Pricing can be high for small teams or startups.
  • Advanced features often available only in higher-tier plans.
  • Demands a commitment to data-driven decision processes.

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Starter

Free

Ideal for individuals and small teams

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Most Popular

Essentials

$19 per user/month

Billed annually or $25 monthly, starting with 1 user

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Pro

$59 per user/month

Billed annually or $75 monthly, starting with 2 users

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Enterprise

Contact sales

Custom solutions for larger teams and organizations

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FAQs

How does the free trial work, and is a credit card required?
You can start a free trial without providing credit card details. After the trial, you can continue with the free Starter plan or upgrade to paid plans.
What payment options are available for purchasing plans?
Payments for Essentials and Pro plans can be made with major credit cards via our billing portal. For Enterprise plans, contact our sales team for invoicing options.
How do user roles and permissions work, and which roles require payment?
You pay for the number of users with full editing rights, called makers. Admins manage settings and billing. Contributors and viewers are free, with limited access based on their roles.
What does the onboarding process include?
Our onboarding guides you through key workflows and features. Additional dedicated onboarding services are available for customized support.
Can I add or remove makers during my subscription?
With annual plans, the number of makers is fixed until renewal. Monthly plans allow flexible addition or removal of user seats at any time.
What support and professional services do you offer?
We provide a range of onboarding, support, and success management services to ensure smooth implementation and ongoing success.
Are there discounts available for nonprofits?
Yes, we offer special discounts for charitable organizations. Contact us for eligibility details.
How secure is my data with Productboard?
Your data is protected through rigorous security protocols, regular testing, and hosting on the secure AWS cloud platform.
What integrations does Productboard support?
Productboard integrates with tools like Jira, GitHub, Azure DevOps, Slack, Zendesk, and Intercom to streamline workflows.