Question Base

AI-powered knowledge management solution that provides instant answers within Slack automatically.

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About Question Base

Question Base is an innovative AI-driven knowledge base that seamlessly answers your team's questions directly within Slack. It preserves critical documentation and answers, making organizational knowledge easily accessible without mentions. Transform Slack into a proactive knowledge hub with instant, accurate responses tailored to your organization’s needs.

How to Use

Question Base detects questions asked in Slack and proactively searches your documentation and answer repositories. It captures expert insights from conversations, converting them into reusable knowledge to enhance team efficiency.

Features

Customizable AI answer agent tailored to your workflow
Seamless integration with tools like Google Docs, Notion, and Confluence
AI-driven answer bot operating within Slack
Automatic extraction of knowledge from Slack chats

Use Cases

Developing comprehensive company FAQs
Automating responses to common Slack questions
Organizing and saving new team knowledge
Cross-platform search for answers across tools

Best For

B2B SaaS providersRemote work teamsCustomer support teamsFast-growing organizationsTeams using Slack as primary communication platform

Pros

Integrates smoothly with existing documentation and tools
Reduces time spent searching for information
User-friendly and easy to operate
Captures and reuses Slack conversations effectively
Provides instant support to employees

Cons

AI-generated content may require review and editing
Dependent on Slack platform
Limited integrations available in free plan

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Starter

$0 per user/month

Customizable Slack answer bot, one integration, 100 saved answers

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Pro

$5 per user/month (annual billing)

Includes all Starter features, premium support with Slack Connect, multiple integrations—connects up to 200 pages (3000 characters) per user

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Enterprise

On-premise deployment, white-labeling options, multi-workspace support

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AI Consultancy

Custom pricing

Tailored AI solutions, custom integrations, and knowledge management setup for your business

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FAQs

What is Question Base?

Question Base is an AI-powered knowledge management platform built within Slack to enhance team collaboration.

How does Question Base operate?

It captures responses from Slack conversations, transforms them into reusable knowledge, and uses AI to answer repetitive questions, saving time and improving efficiency.

Is Slack necessary to use Question Base?

Yes, Question Base is designed for Slack, where its AI bot interacts with your team and captures knowledge directly from conversations.

Which tools does Question Base integrate with?

It connects with your existing documentation tools like Google Docs, Notion, Confluence, Dropbox, and help centers, enabling AI search across these platforms.

What are the pricing options for Question Base?

It offers a free plan with limited features and a Pro plan at $5 per user/month, including unlimited channels and integrations. Enterprise options are available upon request.

How secure is my data with Question Base?

Question Base complies with SOC2 standards, encrypts data, and stores it securely on AWS, ensuring your information remains protected.