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Quidget

AI-powered chat builder for instant customer support, leveraging your data for accurate responses.

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AI Chatbot AI Customer Service AI Agent

About Quidget

Quidget is an intelligent AI chat builder that analyzes your data and knowledge base to provide instant, precise answers to customer inquiries. Easily train and deploy it on your website within minutes. Automate up to 80% of Tier-1 support questions without human intervention. Quidget supports over 45 languages and works seamlessly out of the box. It automates routine inquiries, freeing your support team for complex issues. Integrates effortlessly with messaging apps like WhatsApp, Slack, Telegram, Viber, and platforms such as Zendesk, Freshdesk, and Calendly.

How to Use

Connect your website, FAQs, and documents to Quidget. It learns from these resources to automate customer responses. No coding skills required for setup and deployment.

Features

Supports over 45 languages for global reach
AI chatbot trained on your specific data
Integrates with popular messaging platforms and support tools
Includes human handoff for complex questions

Use Cases

Automate customer service inquiries
Generate and capture leads
Reduce support ticket volume
Provide 24/7 customer assistance

Best For

Sales teamsCustomer support teamsSmall to medium-sized businessesSaaS companiesE-commerce platformsGlobal organizations

Pros

Reduces overall support costs
Seamlessly integrates with existing tools and platforms
Supports multiple languages for international customers
Automates routine Tier-1 support queries
Simple setup without coding required

Cons

Less suitable for highly complex or unique inquiries
Requires initial setup with your data and FAQs
Reported automation success rates vary and may be lower in some cases

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Starter

$16/month

Ideal for small businesses seeking automated customer support

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Pro

$79/month

Designed for growing businesses needing advanced support features and scalability

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Enterprise

$210/month

Suitable for large teams requiring customizable AI support solutions

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FAQs

What is Quidget and how does it work?

Quidget is an AI-powered chatbot that answers up to 80% of common customer questions automatically by learning from your website, FAQs, and uploaded resources. It provides quick, accurate responses 24/7 and escalates complex queries to your support team.

Is technical experience required to set up Quidget?

No technical skills are needed. Simply connect your resources, such as website and FAQ files, and Quidget is ready to assist your customers without any coding.

Can I try Quidget for free before purchasing?

Yes, a free trial with basic features is available so you can evaluate how Quidget supports your business. You can upgrade to a paid plan anytime for additional features.

Can Quidget operate without a helpdesk system?

Absolutely. If you lack a helpdesk, Quidget can forward unanswered questions directly to your email, ensuring continuous support without extra software.

How does Quidget track its performance?

Quidget provides built-in analytics to monitor answered questions, escalations, and customer locations. These insights help you optimize its effectiveness and identify areas for improvement.

What makes Quidget different from other chatbot solutions?

Quidget is quick to deploy, requiring no coding, and utilizes your data for better accuracy. It offers a hybrid approach with AI handling repetitive tasks and human handover for complex issues, backed by 14 years of support expertise.

Where can I deploy Quidget?

You can add Quidget to your website and connect it with messaging platforms like WhatsApp, Slack, Telegram, and Viber. It also integrates with CRMs such as Zendesk and Freshdesk for flexible support options.

What types of questions can Quidget answer?

Quidget handles questions about product details, pricing, troubleshooting, and common inquiries, automating routine support. More complex questions are forwarded to your support team.

Does Quidget support multiple languages?

Yes, it supports over 45 languages. Quidget automatically detects your customer’s language and maintains the conversation seamlessly across different languages.

Can Quidget improve over time?

Yes, Quidget learns from every interaction and adapts. You can update resources to enhance its responses, making it smarter and more effective as your business expands.