Reva - Review Management for Hotels & Rentals
A comprehensive review management tool designed to simplify handling guest reviews across leading online travel agencies (OTAs).
About Reva - Review Management for Hotels & Rentals
The Reva Extension is an intuitive tool that streamlines review management for hotels and vacation rentals. It seamlessly integrates with the Reva platform to help users efficiently respond to guest reviews across major OTAs. Features include AI-powered personalized responses, quick publishing to platforms like Airbnb and Booking.com, and centralized review oversight for better reputation control.
How to Use
Start by generating a review reply within the Reva app. Then, use the extension to publish the response directly to OTAs. For lesser-known channels, open the extension, create a reply, and copy it for manual posting.
Features
- AI-powered personalized review responses and canned replies
- One-click publishing to top OTAs such as Airbnb and Booking.com
- Centralized dashboard for managing reviews from various platforms
- Automated publishing of responses to OTA channels
- Instant reply generation for reviews on lesser-known platforms
Use Cases
- Responding efficiently to reviews on niche booking sites
- Managing guest feedback from multiple platforms in one place
- Automatically updating review responses on Reva after replying
Best For
Vacation rental managersHotel operatorsHospitality industry professionalsProperty ownersGuest experience teams
Pros
- Enables personalized replies with AI assistance
- Provides a unified view of guest feedback across channels
- Simplifies review responses and publishing processes
- Automates reply generation for faster responses
- Enhances reputation management efficiency
Cons
- Response quality depends on AI accuracy
- Requires integration with the Reva platform
- Limited support for some review channels
FAQs
Which platforms support one-click review publishing with the Reva Extension?
The extension supports one-click publishing to major OTAs including Airbnb, VRBO, and Booking.com.
Can I respond to reviews from less common booking sites?
Yes, you can generate responses in the extension and manually copy them for reviews on less-known channels.
Does the Reva Extension automatically update my review responses?
Yes, after replying to a review, your Reva account updates automatically to reflect the response.
How does the extension improve review management efficiency?
It consolidates reviews and responses in one platform, automates reply creation, and streamlines publishing.
Is the Reva Extension suitable for small hospitality businesses?
Absolutely, it simplifies review responses and helps small teams manage reputation effectively.