RightResponse AI

AI-driven review management platform tailored for location-based businesses.

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About RightResponse AI

RightResponse AI is a comprehensive SaaS review management platform that leverages generative AI to empower location-based businesses. It analyzes customer reviews to deliver detailed sentiment insights, automate personalized responses, and uncover competitor strengths. The platform manages thousands of Google reviews, identifies key themes, and provides actionable intelligence to improve reputation and search rankings. Going beyond simple keyword analysis, it interprets the true meaning behind customer voices, enabling tailored review responses. It also offers competitor review analysis, including response rates, sentiment, and activity, helping businesses develop a competitive edge.

How to Use

RightResponse AI centralizes customer reviews from multiple channels into an intuitive dashboard. Users can utilize its AI engine to automatically generate personalized, context-aware responses and publish them with a single click. The platform offers sentiment analysis for in-depth performance insights and tools to evaluate competitor review metrics, supporting strategic decision-making.

Features

Advanced Google Maps Local Rank Tracking
Personalized Review Requests with Photo Attachments
Multilingual Review Response Support
Brand Voice Customization Options
Business Name and Location Customization
Language and Name Analysis Tools
Employee Name Recognition
Review Authenticity Verification
Medical Data Privacy Checks (PHI)
Review Update Indicators
Custom Sentiment Analysis for Reviews
Review Response Customization Options
Greeting and Closing Personalization
Contact Info Integration
Automated Response Generation and Publishing
Reviewer Name Recognition
AI-Powered Sentiment Analysis (ABSA)
Comprehensive Review Dashboard
Competitor Review Analytics and Sentiment Insights
Intelligent AI Review Response System

Use Cases

Agencies and consultants: Gain detailed insights and granular analytics for reputation management reports.
Large organizations: Manage extensive review portfolios efficiently, gaining operational and brand insights.
Regional managers: Monitor customer feedback and market trends across multiple locations.
Small businesses: Track reviews and search rankings, analyze customer and competitor sentiment to boost retention and acquisition.

Best For

Small business ownersDigital marketing agenciesRegional managersBusiness consultantsCorporate executivesReputation analystsMulti-location businesses

Pros

Enables tailored, context-aware review responses.
Unified dashboard for managing reviews across platforms.
Provides advanced sentiment insights beyond basic keywords.
Supports scalable management for multi-location enterprises.
Includes a risk-free 7-day trial with 1,000 credits.
Offers competitor review insights for strategic advantage.
Helps improve local SEO and map rankings.
Utilizes generative AI for intelligent review responses.
Automates review engagement, saving significant time.
Flexible usage-based billing ensures cost efficiency.

Cons

Enterprise features like brand and region management, API access, and detailed reporting require custom plans and pricing.
Usage-based costs can lead to variable monthly expenses, requiring careful budget monitoring.

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Advanced AI Monthly Plan

$10

Monthly fee per location plus usage-based credits. Includes a 7-day free trial with 1,000 free credits.

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Enterprise Monthly Plan

Custom

Includes all Advanced AI features plus support for Brands, Regions, Downloads, API access, and customized reports. Contact us for pricing.

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Advanced AI Annual Plan

Annual billing per location plus usage credits. Save 20% with a 7-day free trial of 1,000 credits included.

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Enterprise Annual Plan

Custom

Includes all features of the Advanced AI plan, with added support for brands, regions, API, and customized workflows. Contact for pricing.

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FAQs

What is RightResponse AI?

RightResponse AI is a SaaS platform that uses generative AI to optimize review management, delivering sentiment analysis, automated responses, and competitor insights for local businesses.

How does the pricing model work?

Our pricing is based on usage, with a monthly fee per location and credits for AI features. A 7-day free trial includes 1,000 credits, with additional credits available as needed.

What features are included in the Advanced AI plan?

It includes AI-driven review responses, personalized review requests with photos, detailed sentiment analysis, local rank tracking, and competitor review insights.

How does the Enterprise plan differ from Advanced AI?

The Enterprise plan offers all core features plus support for brands, regions, API access, customized reports, and workflows, with pricing tailored to your needs.

Is there a free trial available?

Yes, a 7-day free trial provides 1,000 credits, and additional credits are granted for each location added during the trial period.