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Social Hub.AI

Social Hub.AI

AI-Powered Marketing Cloud for Seamless Omni-channel Customer Engagement.

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AI MarketingAI CRMAI Digital MarketingAI AgentAI Social MediaWeb3NFTsAI API

About Social Hub.AI

SocialHub.AI is an AI-driven marketing cloud platform that unifies CRM, CDP, and marketing automation through cutting-edge technologies like Cloud-Native architecture, large language models, and Web3. It enables brands to deliver seamless omni-channel customer experiences by automating interactive conversations across platforms such as AI Call, WhatsApp, and email. Key features include AI-Agents for customer journey orchestration, personalized messaging, multi-round interactions, and NFT-based memberships to boost customer loyalty and engagement.

How to Use

With SocialHub.AI, users can connect localized systems to gather data across multiple channels, create customer labels, and develop detailed 360-degree profiles. Easily design marketing campaigns using a drag-and-drop interface, customize configurations, and implement marketing rules. The platform also generates personalized content using AI and supports integration with over 50 communication channels to streamline outreach and engagement.

Features

  • Unified CRM, CDP, and marketing automation platform
  • AI-powered personalized content creation
  • AI-Agents for comprehensive customer journey management
  • Cross-channel data collection and integration
  • NFT memberships to enhance customer loyalty

Use Cases

  • Rapidly design marketing campaigns with drag-and-drop tools
  • Enhance customer loyalty through NFT membership programs
  • Create detailed customer segments and profiles
  • Automatically generate and qualify sales leads
  • Automate interactive communications via AI Call, WhatsApp, and email to strengthen brand presence

Best For

Marketing professionalsCustomer data analystsDigital marketing teamsCRM managersBrand strategists

Pros

  • Integrated platform combining CRM, CDP, and marketing automation
  • Delivers highly personalized customer experiences
  • Built on a scalable, cloud-native infrastructure
  • Leverages AI for automation and efficiency
  • Ensures data security with industry certifications like SOC2 and GDPR
  • Supports omni-channel data collection and customer profiling

Cons

  • AI reliance requires ongoing monitoring and tuning
  • Initial setup may need technical expertise
  • Pricing details are not publicly available

FAQs

What technologies power SocialHub.AI?
SocialHub.AI utilizes advanced technologies such as Cloud-Native architecture, large language models, and Web3 integration.
What data security certifications does SocialHub.AI hold?
It is certified with industry standards including SOC2, GDPR, ICAS, IAF/CNAS, and ISO9001 to ensure data protection and compliance.
Which channels can SocialHub.AI connect with?
It integrates with over 50 channels, including WhatsApp, WeChat, Facebook, TikTok, Shopee, Lazada, Shopify, as well as localized systems like SMS and AI Call.
How does SocialHub.AI improve customer engagement?
By automating personalized interactions across multiple channels, it enhances customer experience and strengthens brand loyalty.
Can I create personalized marketing campaigns easily?
Yes, the platform features a user-friendly drag-and-drop interface for designing tailored marketing campaigns quickly and efficiently.