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Soof AI

Soof AI

AI-powered chatbot designed for Shopify stores to automate customer support and boost sales.

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AI AssistantAI Customer ServiceAI ChatbotAI Sales AssistantLarge Language Models (LLMs)

About Soof AI

Soof AI is an intelligent customer support chatbot tailored for Shopify stores. It seamlessly integrates with product and delivery data to answer customer queries, recommend products, and handle support requests efficiently, reducing support costs by resolving over 70% of inquiries automatically.

How to Use

Install Soof AI directly into your Shopify store. Once set up, it leverages your store data to automatically respond to customer questions. Manage integrations and configurations easily via the Soof AI dashboard.

Features

  • Seamless integration with Shopify and third-party apps
  • AI-driven customer support for instant responses
  • Real-time order tracking updates
  • Personalized product recommendation engine

Use Cases

  • Automating common customer inquiries to reduce support workload
  • Guiding shoppers to relevant products and categories
  • Responding to questions about products and order status
  • Providing real-time updates on order delivery

Best For

Customer support teamsE-commerce entrepreneursShopify business ownersOnline retail storesSupport automation specialists

Pros

  • Integrates smoothly with popular e-commerce and CRM platforms
  • Delivers instant responses to improve customer satisfaction
  • Enhances sales through personalized product suggestions
  • Reduces support costs by automating routine inquiries

Cons

  • Product support limits vary by subscription level
  • Monthly chat capacity varies with pricing plan
  • Advanced features require higher-tier subscriptions

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Free Plan

$0/month

Includes 50 chat interactions per month, 1 integration, support for 50 products, AI search capabilities, and direct support.

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Most Popular

Standard Plan

$25/month

Provides 1,000 chats monthly, 1 integration, support for 500 products, AI search, and direct support.

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Pro Plan

$60/month

Offers 2,000 chats per month, up to 3 integrations, support for 1,200 products, AI-powered search, and direct support.

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Advanced Plan

$250/month

Includes 10,000 chats monthly, 5 integrations, support for 5,000 products, AI search, and dedicated support.

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FAQs

What percentage of customer questions can Soof AI handle?
Soof AI is capable of managing over 70% of support inquiries, allowing your team to focus on complex issues.
Which integrations are available with Soof AI?
It integrates with Shopify, PostNL, Exact Online, Trengo, Gorgias, Stripe, DHL, and Zapier, with new integrations added regularly.
How does Soof AI improve customer experience?
It offers instant answers, guides shoppers to relevant products, and provides real-time order updates, enhancing overall satisfaction.
Is Soof AI easy to set up on Shopify?
Yes, installation is straightforward, and you can manage settings and integrations through the user-friendly dashboard.
Can Soof AI handle multiple languages?
Yes, Soof AI supports several languages to serve a diverse customer base effectively.