Stylo
Stylo AI is an intelligent Zendesk assistant that comprehends customer interactions and drafts effective responses, enhancing support efficiency.
About Stylo
Stylo is a sophisticated AI tool integrated with Zendesk, capable of analyzing customer interactions to detect sentiment and intent. It acts as an AI assistant that understands customer issues, suggests solutions, and drafts responses for support agents. Designed to enhance agent productivity and elevate customer experience, Stylo helps streamline support workflows and deliver prompt, accurate responses.
How to Use
Integrate Stylo seamlessly into Zendesk tickets. It analyzes customer issues, recommends solutions, and drafts responses for agents to review and send. Additional features include translation, call scoring, and knowledge base development to improve support quality.
Features
- Automated response drafting
- Knowledge base creation with Scribe & Scorecard
- Matching brand voice for consistency
- Compatibility with Shopify and other platforms
- Call translation, scoring, and summarization
- AI-driven Zendesk ticket support
Use Cases
- Generating responses to customer queries in Zendesk
- Translating and summarizing customer calls
- Enhancing and maintaining a support knowledge base
- Boosting support team efficiency and response quality
Best For
Pros
- Reduces response time for support agents
- Provides seamless integrations for richer context
- Identifies team knowledge gaps
- Streamlines support workflows
- Ensures consistent brand voice in responses
Cons
- Requires Zendesk platform for full features
- Pricing applies per agent monthly
- Effectiveness relies on quality of integrations and data
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
Stylo Assist
AI-powered Zendesk assistant for improved ticket handling.
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