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SupportAI

SupportAI

A comprehensive platform for creating custom AI support chatbots powered by ChatGPT technology.

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About SupportAI

Support AI enables users to easily develop custom AI support chatbots powered by ChatGPT. These chatbots can be trained with your content, files, products, or videos to deliver instant, accurate answers and help capture leads. The platform ensures consistency across multiple communication channels, providing a seamless customer experience across websites, messaging apps, and more.

How to Use

Connect your data sources such as websites, files, and videos, then deploy the chatbot across multiple channels like websites, Messenger, and WhatsApp. Continuously refine responses based on customer interactions for optimal performance.

Features

  • Highly customizable chatbot responses
  • Seamless ChatGPT integration
  • Simple setup and deployment
  • Create AI chatbots tailored to your needs
  • Supports multiple data input sources
  • Supports deployment across various platforms
  • Built-in lead generation capabilities

Use Cases

  • Customer support automation
  • Product recommendation chatbots
  • Lead generation and capture
  • Multi-platform chatbot deployment
  • Customer feedback collection
  • Appointment scheduling bots
  • Website chatbot integration
  • Educational support and tutoring bots
  • Internal support for teams
  • Sales assistance chatbots

Best For

Support teamsSmall to large businessesSales and marketing teamsCustomer service departmentsE-commerce platformsEducational institutionsInternal support teams

Pros

  • Round-the-clock customer support
  • Supports multiple data sources for training
  • Easy to integrate with existing systems
  • Reduces costs and saves time with AI-based support
  • No coding skills required
  • Fully customizable responses

Cons

  • Manual retraining needed for website updates (automation in progress)
  • Accuracy depends on training data quality
  • GPT-4 access available only on custom plans

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Free

$0/month

Includes 20 messages per month, 1 chatbot, 10 training content pieces, lead collection, unlimited website integrations, API access, and branding removal.

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Most Popular

Starter

$29/month

Provides 2,000 messages monthly, up to 5 chatbots, 200 training content pieces, lead collection, unlimited website integrations, API access, and branding removal.

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Pro

$49/month

Offers 5,000 messages per month, 10 chatbots, 500 training content pieces, lead collection, unlimited website integrations, API access, and branding removal.

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Enterprise

$89/month

Includes 10,000 to 100,000 messages monthly, unlimited chatbots and training content, lead collection, unlimited website integrations, API access, branding removal, and access to GPT-4.5.

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FAQs

Can Support AI be integrated with any website?
Yes, Support AI is designed to be flexible and easily integrate with various website platforms, whether e-commerce, service sites, or blogs, regardless of industry.
Is Support AI free to use?
Support AI offers a free plan with limited features. You get 20 messages per month, with options to upgrade for more features and capacity.
How reliable are Support AI's responses?
The accuracy depends on the quality of your training data. Properly trained, Support AI provides quick, accurate answers, but occasional inaccuracies may occur with ambiguous questions.
Can I review visitor interactions with my chatbot?
Yes, you can access and review all chatbot conversations to analyze customer queries and improve your support strategy.
What languages does Support AI support?
Support AI supports over 50 languages, including English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Arabic, and Hindi.
Does Support AI automatically update when website content changes?
Currently, you need to manually retrain the chatbot for content updates, but automated retraining features are under development.
Is GPT-4 available for use?
Yes, GPT-4 is accessible on the custom plan, though GPT-3.5 is recommended for faster, more accurate responses.
What types of content can I use to train my chatbot?
You can train your chatbot using your website content, documents, or other data inputs. More diverse content improves the chatbot's responsiveness.