SupportAI

SupportAI

A comprehensive platform for creating custom AI support chatbots powered by ChatGPT technology.

About SupportAI

Support AI enables users to easily develop custom AI support chatbots powered by ChatGPT. These chatbots can be trained with your content, files, products, or videos to deliver instant, accurate answers and help capture leads. The platform ensures consistency across multiple communication channels, providing a seamless customer experience across websites, messaging apps, and more.

How to Use

Connect your data sources such as websites, files, and videos, then deploy the chatbot across multiple channels like websites, Messenger, and WhatsApp. Continuously refine responses based on customer interactions for optimal performance.

Features

Highly customizable chatbot responses
Seamless ChatGPT integration
Simple setup and deployment
Create AI chatbots tailored to your needs
Supports multiple data input sources
Supports deployment across various platforms
Built-in lead generation capabilities

Use Cases

Customer support automation
Product recommendation chatbots
Lead generation and capture
Multi-platform chatbot deployment
Customer feedback collection
Appointment scheduling bots
Website chatbot integration
Educational support and tutoring bots
Internal support for teams
Sales assistance chatbots

Best For

Support teamsSmall to large businessesSales and marketing teamsCustomer service departmentsE-commerce platformsEducational institutionsInternal support teams

Pros

Round-the-clock customer support
Supports multiple data sources for training
Easy to integrate with existing systems
Reduces costs and saves time with AI-based support
No coding skills required
Fully customizable responses

Cons

Manual retraining needed for website updates (automation in progress)
Accuracy depends on training data quality
GPT-4 access available only on custom plans

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Free

$0/month

Includes 20 messages per month, 1 chatbot, 10 training content pieces, lead collection, unlimited website integrations, API access, and branding removal.

Most Popular

Starter

$29/month

Provides 2,000 messages monthly, up to 5 chatbots, 200 training content pieces, lead collection, unlimited website integrations, API access, and branding removal.

Pro

$49/month

Offers 5,000 messages per month, 10 chatbots, 500 training content pieces, lead collection, unlimited website integrations, API access, and branding removal.

Enterprise

$89/month

Includes 10,000 to 100,000 messages monthly, unlimited chatbots and training content, lead collection, unlimited website integrations, API access, branding removal, and access to GPT-4.5.

Frequently Asked Questions

Find answers to common questions about SupportAI

Can Support AI be integrated with any website?
Yes, Support AI is designed to be flexible and easily integrate with various website platforms, whether e-commerce, service sites, or blogs, regardless of industry.
Is Support AI free to use?
Support AI offers a free plan with limited features. You get 20 messages per month, with options to upgrade for more features and capacity.
How reliable are Support AI's responses?
The accuracy depends on the quality of your training data. Properly trained, Support AI provides quick, accurate answers, but occasional inaccuracies may occur with ambiguous questions.
Can I review visitor interactions with my chatbot?
Yes, you can access and review all chatbot conversations to analyze customer queries and improve your support strategy.
What languages does Support AI support?
Support AI supports over 50 languages, including English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Arabic, and Hindi.
Does Support AI automatically update when website content changes?
Currently, you need to manually retrain the chatbot for content updates, but automated retraining features are under development.
Is GPT-4 available for use?
Yes, GPT-4 is accessible on the custom plan, though GPT-3.5 is recommended for faster, more accurate responses.
What types of content can I use to train my chatbot?
You can train your chatbot using your website content, documents, or other data inputs. More diverse content improves the chatbot's responsiveness.