Switch

Switch is an advanced AI-powered phone assistant that automates calls, manages bookings, and handles various tasks seamlessly.

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AI Agent AI Assistant AI Task Management

About Switch

Switch is your intelligent AI phone assistant that streamlines calling, reservation bookings, cancellations, and task organization with ease. Say goodbye to customer service frustrations and time-consuming tasks. Simply specify your needs, and Switch will handle the rest. It enhances your calling experience with features like smart call handling, scheduling, and global availability in over 40 countries.

How to Use

Start by chatting with the assistant, specify your requirements, and return once the task is completed. All interactions are organized into detailed summaries referencing call transcripts and recordings. Before initiating a call, Switch guides you through a planning phase to review and customize the details for accuracy.

Features

Fully customizable AI assistant
AI-driven call initiation and management
Supports international and multilingual calls
Automated task organization
Handles call navigation through phone trees
Generates comprehensive call summaries
Dedicated mobile application
Smart scheduling for calls
Multi-channel AI communication (calls, emails, texts)
Real-time call transcription

Use Cases

Recovering security deposits
Scheduling haircut appointments
Searching for apartment listings
Managing insurance claims
Cancelling subscriptions or services
Booking medical appointments
Making restaurant reservations
Handling cable service inquiries

Best For

Individuals managing multiple tasksPeople who dislike phone callsCustomers needing assistance with customer serviceBusy professionals seeking automationSmall business owners

Pros

Highly customizable AI assistant options
Saves time and reduces customer service stress
Provides live call transcripts and AI-generated summaries
Capable of managing multiple calls simultaneously
Automates repetitive phone tasks
Available in over 40 countries worldwide

Cons

Limited to US phone numbers with some exceptions
AI may occasionally misunderstand or misexecute requests
Potential privacy concerns regarding data security (see FAQ)

FAQs

How does Switch operate?

Chat with the assistant, specify your needs, and wait for it to complete. All activities are organized into summaries with call transcripts and recordings for easy review.

Will customers talk directly to an AI?

Yes. Businesses and call centers are designed to interact smoothly with Switch, which acts like a human agent while maintaining a friendly, professional demeanor.

Is my personal data protected?

Absolutely. Your data is encrypted, stored securely, and only accessible to your account. We do not use personal information for AI training and offer options for data deletion upon request.

How does Switch handle sensitive information like credit card details?

If verification is required, you can securely provide details via the live chat during the call, which is not recorded. Any data outside the chat is encrypted and stored securely for personalized task management.

What if a call goes to voicemail?

Switch detects voicemails and can reschedule the call later or leave a message if needed.

Can Switch navigate automated phone menus?

Yes. Switch can handle phone trees and interactive response systems to connect you with a live agent quickly.

Can I review or modify what the AI plans to say before the call?

Yes. Before placing a call, Switch guides you through a planning phase where you can review and adjust details, and you can view live transcripts to intervene if necessary.

Is it possible for Switch to manage multiple calls simultaneously?

Absolutely. You can initiate unlimited concurrent calls for maximum efficiency.

Does Switch support international calling?

Currently, Switch is limited to US numbers, but international calling options can be enabled for specific use cases upon request.

What languages does Switch support?

While primarily supporting English, Switch's AI is multilingual and can handle calls in various languages upon request.