TalkbackAI

An AI-driven platform that streamlines review management and automates responses across diverse online review channels.

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About TalkbackAI

TalkbackAI is an intelligent service that simplifies online review management. It offers automated, customizable responses across platforms like Google, Yelp, and TripAdvisor, helping businesses save time and strengthen their online reputation. The platform includes a Chrome Extension and web version, featuring brand voice configuration, AI-generated replies, multi-platform integration, and detailed analytics.

How to Use

Install the TalkbackAI Chrome Extension or access the web version. Set your brand voice, generate AI responses to reviews, customize replies, and publish across various review sites with ease.

Features

AI-powered review response generation

Comprehensive analytics and insights

Support for multiple review platforms

Customizable brand voice and tone

Use Cases

Streamlining review response workflows

Managing reviews on Google, Yelp, TripAdvisor

Automating customer feedback replies

Enhancing online reputation and visibility

Best For

Marketing teamsReputation managersCustomer service teamsLarge enterprisesSmall businesses

Pros

Automates review responses to save time

Enhances online reputation with personalized replies

Provides detailed analytics to monitor performance

Supports multiple review platforms seamlessly

Allows brand voice customization for consistency

Cons

May require tuning to perfect brand voice responses

Response generation consumes credits beyond free plan

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Basic

Includes 10 free response credits per month, saving approximately 0.25 hours monthly

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Silver

$19

Provides 150 response credits, saving about 2.5 hours monthly, with all Basic features included

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Gold

$39

Offers 350 response credits, saving up to 12.5 hours monthly, with full Silver features

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Frequently Asked Questions

Find answers to common questions about TalkbackAI

How does TalkbackAI operate?

TalkbackAI integrates as a Chrome extension that helps you quickly respond to reviews. Install the extension, set your brand voice, click the TalkbackAI button on reviews, choose or customize AI responses, and post instantly.

Which review platforms are compatible?

It supports Google Business Profile, Yelp, TripAdvisor, and other leading review sites. We continuously expand platform support based on user needs.

Is there a free trial available?

Yes, you can try our Basic plan with 10 free responses per month. No credit card is required to get started.

Can I personalize AI-generated responses?

Definitely. You can define your brand tone, set response guidelines, edit generated replies before posting, and save templates for future use.