Teloz
Teloz is an AI-powered omnichannel cloud contact center designed to enhance business communication and customer engagement across multiple channels.
About Teloz
Teloz is an AI-driven omnichannel cloud contact center that combines advanced features with exceptional efficiency. It enables seamless customer interactions across messaging, video, and voice channels through a robust cloud platform. Designed for businesses of all sizes, Teloz offers comprehensive tools for managing customer communications, improving satisfaction, and streamlining operations with real-time analytics and automation.
How to Use
Getting started with Teloz is simple. Businesses can sign up online, download the user-friendly app, and set up their communication channels within minutes. Its intuitive interface ensures agents can quickly adapt and start delivering excellent customer service.
Features
- AI virtual assistant and chatbots
- Unified CRM integration
- Workforce engagement tools
- Enhanced Business SMS and messaging
- Inbound and outbound call management
- Real-time analytics and reporting
- Omnichannel ticketing and routing
- Auto dialer and call queuing
- Live chat support
- Knowledge base management
- International calling capabilities
- Unified agent desktop interface
- AI-powered sentiment analysis
- Cloud faxing and communication
- Advanced call routing rules
- Business VoIP phone system
- Automatic call distributor (ACD)
- Omnichannel automation for workflows
Use Cases
- Supporting large enterprises and SMBs with integrated communication needs
- Enhancing customer satisfaction via video and messaging channels
- Optimizing call center and customer service operations
- Serving industries like education, banking, insurance, e-commerce, healthcare, and travel
- Building customer loyalty through high-quality support
- Providing 24/7 remote customer service to increase sales
- Managing customer interactions efficiently for all business sizes
- Boosting productivity with mobile call center solutions
Best For
Pros
- Seamless multi-channel customer interactions
- Shared phone numbers and team extensions
- Unlimited talk and text on select plans
- Quick setup and deployment
- AI-powered omnichannel engagement
- Highly customizable communication options
- Virtual receptionist and IVR system
- Call screening, queuing, recording, and analytics
- Enterprise-level security
- Advanced skill-based call routing
- Reliable cloud contact center infrastructure
- Integrated messaging, video, and voice services
- 24/7 dedicated support
- Third-party integrations with leading applications
Cons
- No specific disadvantages mentioned in the provided content.
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
Individual Pro Plan
Perfect for solo entrepreneurs, offering seamless remote work. Includes unlimited talk and text, a second mobile number app, all business features, and free computer-based talk and text.
Get StartedBusiness Builder Plan
Connect up to three devices with a shared team number. Add more users for $3.99/month. Includes unlimited calls, texts, team extensions, and free computer-based messaging.
Get StartedEnterprise Growth Plan
Allows linking three users to a main number, with each user receiving a dedicated line. Additional users cost $6.99/month. Features include advanced call routing, third-party app integrations, and comprehensive call and text options.
Get Started