Teloz

Teloz is an AI-powered omnichannel cloud contact center designed to enhance business communication and customer engagement across multiple channels.

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AI Call Center AI Chatbot AI Voice Assistants AI Customer Service AI API

About Teloz

Teloz is an AI-driven omnichannel cloud contact center that combines advanced features with exceptional efficiency. It enables seamless customer interactions across messaging, video, and voice channels through a robust cloud platform. Designed for businesses of all sizes, Teloz offers comprehensive tools for managing customer communications, improving satisfaction, and streamlining operations with real-time analytics and automation.

How to Use

Getting started with Teloz is simple. Businesses can sign up online, download the user-friendly app, and set up their communication channels within minutes. Its intuitive interface ensures agents can quickly adapt and start delivering excellent customer service.

Features

AI virtual assistant and chatbots

Unified CRM integration

Workforce engagement tools

Enhanced Business SMS and messaging

Inbound and outbound call management

Real-time analytics and reporting

Omnichannel ticketing and routing

Auto dialer and call queuing

Live chat support

Knowledge base management

International calling capabilities

Unified agent desktop interface

AI-powered sentiment analysis

Cloud faxing and communication

Advanced call routing rules

Business VoIP phone system

Automatic call distributor (ACD)

Omnichannel automation for workflows

Use Cases

Supporting large enterprises and SMBs with integrated communication needs

Enhancing customer satisfaction via video and messaging channels

Optimizing call center and customer service operations

Serving industries like education, banking, insurance, e-commerce, healthcare, and travel

Building customer loyalty through high-quality support

Providing 24/7 remote customer service to increase sales

Managing customer interactions efficiently for all business sizes

Boosting productivity with mobile call center solutions

Best For

Large enterprisesBusiness process outsourcing (BPO)Telecommunications providersEducational technology firmsSmall and medium-sized businessesCustomer support teamsTravel and tourism companiesInsurance companiesHealthcare providersGovernment agenciesFinancial institutionsSales teamsStartups and entrepreneursCall centersE-commerce platformsCustomer service departments

Pros

Seamless multi-channel customer interactions

Shared phone numbers and team extensions

Unlimited talk and text on select plans

Quick setup and deployment

AI-powered omnichannel engagement

Highly customizable communication options

Virtual receptionist and IVR system

Call screening, queuing, recording, and analytics

Enterprise-level security

Advanced skill-based call routing

Reliable cloud contact center infrastructure

Integrated messaging, video, and voice services

24/7 dedicated support

Third-party integrations with leading applications

Cons

No specific disadvantages mentioned in the provided content.

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Individual Pro Plan

$10.99 per month

Perfect for solo entrepreneurs, offering seamless remote work. Includes unlimited talk and text, a second mobile number app, all business features, and free computer-based talk and text.

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Business Builder Plan

$13.99 per month

Connect up to three devices with a shared team number. Add more users for $3.99/month. Includes unlimited calls, texts, team extensions, and free computer-based messaging.

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Enterprise Growth Plan

$20.99 per month

Allows linking three users to a main number, with each user receiving a dedicated line. Additional users cost $6.99/month. Features include advanced call routing, third-party app integrations, and comprehensive call and text options.

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Frequently Asked Questions

Find answers to common questions about Teloz

What is Teloz?

Teloz is a comprehensive cloud-based contact center platform that facilitates seamless multi-channel customer communication for businesses of all sizes.

How does Teloz stand out from other contact center solutions?

Teloz offers unique features like advanced call routing, real-time analytics, and automation, helping businesses optimize operations and improve customer experiences.

Which types of businesses benefit most from Teloz?

Any organization relying on customer interactions, such as call centers, sales teams, and customer support departments, can significantly benefit from Teloz’s capabilities.

Is Teloz easy to set up and operate?

Yes, Teloz is designed for simplicity. Businesses can quickly set up their system and start using it with minimal training thanks to its intuitive interface.

What customer support options are available with Teloz?

Teloz provides around-the-clock support from a dedicated team to assist with setup, troubleshooting, and ongoing assistance.