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TextIt is a versatile platform for visually designing and deploying multi-channel messaging chatbots with ease.
About textit.in
TextIt is a leading chatbot development platform that enables users to visually create and deploy messaging bots across multiple channels worldwide. Features include an intuitive flow designer for quick chatbot creation, a contact database with custom fields and activity tracking, campaign automation, support for channels like Facebook, WhatsApp, and SMS, human ticket hand-offs, and integrations with Zapier, Wit.ai, and custom webhooks for seamless connectivity.
How to Use
Create chatbots using the drag-and-drop flow designer, connect them to channels such as Facebook, WhatsApp, and SMS, and automate interactions with campaigns. Enhance functionality through integrations with Zapier, Wit.ai, or custom webhooks.
Features
- Drag-and-drop flow designer
- Campaign automation
- Contact database with custom fields
- Human ticket escalation
- Third-party integrations
- Multi-channel support
Use Cases
- Collect and monitor user data with custom fields
- Seamlessly transfer complex queries to human agents
- Execute targeted marketing campaigns via SMS and messaging apps
- Automate customer support across multiple messaging channels
Best For
Pros
- Integrates smoothly with Zapier and Wit.ai
- Supports channels like Facebook, WhatsApp, and SMS
- Includes features such as contact management and campaign automation
- Design chatbots visually with a user-friendly drag-and-drop interface
- Built on a scalable infrastructure capable of handling millions of contacts
Cons
- Pricing details are not publicly disclosed
- May require technical knowledge for setting up integrations