Tictuk
An intelligent online ordering platform that leverages chat for increased sales and enhanced customer engagement.
About Tictuk
Tictuk provides an intelligent chat-based online ordering system that simplifies the shopping experience. It eliminates cumbersome downloads and sign-ups, enabling customers to complete orders in less than a minute. The platform connects your website, social chat channels, advertising campaigns, and social media posts to create a seamless virtual storefront. It fosters meaningful customer relationships by delivering targeted alerts, discounts, and notifications, while offering real-time order tracking and prompt inquiry responses. Tictuk is designed to boost sales, enhance engagement, and streamline operations for businesses of all sizes.
How to Use
Sign up with Tictuk, upload your product catalog or menu, and start accepting orders via Facebook, social chat, ad campaigns, or your website. The platform guides customers through each step, helping you generate leads, increase sales, and build customer loyalty.
Features
- Detailed analytics and reports
- Customer support and engagement
- Messenger marketing campaigns
- Artificial intelligence learning
- Custom branding options
- Scan-to-shop functionality
- Lead generation tools
- Multilingual interface
- Group order management
- Facebook ordering integration
- Split payment options
- Shopping link sharing
- Automated marketing campaigns
- Retargeting capabilities
- User-friendly dashboard
- One-click checkout
- Real-time order tracking
- Online order management from website
- Customer loyalty programs
- Coupons and promotional offers
- Multiplatform compatibility
- Website chat pop-up shop
Use Cases
- Enable instant checkout for quick purchases
- Enhance flower delivery service orders
- Execute direct marketing campaigns via chat
- Boost customer engagement through chat interactions
- Simplify food delivery ordering
- Manage orders and customer communication from a single dashboard
- Increase sales conversions for eCommerce stores
- Deliver personalized shopping experiences
Best For
Pros
- Delivers personalized shopping experiences with AI insights
- Automates marketing for lead generation and retargeting
- Provides an all-in-one platform for online orders and customer engagement
- Integrates seamlessly with Facebook, websites, and social channels
- Supports multiple languages to reach a broader audience
- Offers real-time order updates and customer support
Cons
- Depends on customer interaction via chat for conversions
- Requires API integrations for certain functionalities
- Initial setup involves catalog and menu uploads
- Pricing details are not fully disclosed online