Tidio
AI-powered customer service platform designed for lead conversion and automated support solutions.
About Tidio
Tidio offers an AI-driven customer support solution that helps businesses increase lead conversions, deliver exceptional support, and grow revenue. It features an AI Customer Service Chatbot (Lyro AI Agent), live chat, help desk, and automation flows to streamline and enhance customer interactions across multiple channels.
How to Use
Integrate Tidio seamlessly with your website or existing support systems. Use the Lyro AI Agent to automate responses to common questions, set up live chat for instant support, manage customer tickets via the help desk, and create automated flows to guide customer journeys effectively.
Features
- Lyro AI Customer Support Chatbot
- Real-time Live Chat Support
- Help Desk with Ticket Management
- No-code Automation Flows
- Comprehensive Analytics Dashboard
Use Cases
- Managing customer conversations and support tickets from a unified dashboard
- Providing instant, real-time assistance to website visitors
- Driving sales and capturing leads through automated customer flows
- Automating support responses with AI to improve efficiency
Best For
Pros
- Create automation workflows without coding
- Integrates smoothly with popular platforms
- Reduces workload through AI-driven automation
- Suitable for businesses of all sizes
- Supports multiple channels from a single inbox
Cons
- Requires some technical knowledge for advanced customization
- Certain features are available only with premium plans
- AI effectiveness depends on quality of training data
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.