Tiledesk
AI-powered platform that automates workflows and customer support across multiple communication channels.
About Tiledesk
Tiledesk is a versatile platform that streamlines workflows, enhances customer service, and automates operations using AI agents across various messaging channels. It combines free live chat with open-source chatbots to maximize return on investment and seamlessly integrates with WhatsApp, Facebook Messenger, and other platforms to offer a unified inbox. Businesses can create autonomous AI Agents to handle customer support and internal tasks, improving engagement, efficiency, and scalability without coding requirements.
How to Use
Build custom AI Agents with Tiledesk's visual drag-and-drop builder or train AI using your knowledge base. Connect it with your existing communication channels to automate customer support, internal processes, and workflows efficiently.
Features
- Intuitive visual builder for creating AI workflows without coding
- Supports multiple messaging channels
- AI Agents for customer support and internal automation
- Embedded live chat widget
- Conversational ticketing system
- Knowledge base to train and improve AI responses
- Integrations with WhatsApp, Facebook Messenger, and more
Use Cases
- Self-service support for students and citizens
- Creating virtual tour guides for tourism sectors
- Enhancing lead generation and qualification in e-commerce
- Automating tasks and capturing client information for professional services
- Providing 24/7 patient support in healthcare
- Streamlining employee workflows in financial institutions
- Optimizing manufacturing and logistics operations
- Delivering instant support in the telecommunications industry
Best For
Pros
- Open-source option enables on-premise deployment
- Automates customer support and internal workflows
- Supports AI Agents and knowledge base training
- User-friendly, no-code visual AI builder
- Highly scalable and customizable AI solutions
- Integrates seamlessly with multiple communication channels
Cons
- Connecting WhatsApp Business may incur additional charges per Meta policies
- Pricing may be a consideration for small businesses
- Effective AI performance depends on quality training data
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
Starter
Ideal for individuals beginning with AI automation. Includes 1 user, 800 conversations monthly, 5 AI Agents, basic automation, and email support.
Get StartedStarter
Annual billing option for individuals starting AI automation. Includes 1 user, 800 conversations per month, 5 AI Agents, basic automation, and email support.
Get StartedPro
Designed for growing teams. Includes 3 users, 3,000 conversations monthly, 20 AI Agents, advanced workflows, and priority support.
Get StartedPro
Annual billing for scaling teams with 3 users, 3,000 conversations, 20 AI Agents, and premium support.
Get StartedBusiness
Suitable for larger organizations needing advanced AI tools. Offers 5 users, 5,000 conversations, 50 AI Agents, built-in automation, and dedicated support.
Get StartedBusiness
Annual plan for enterprises with extensive AI capabilities, including unlimited users, conversations, and agents, plus dedicated support.
Get StartedEnterprise
Customized solutions for organizations requiring high limits, custom integrations, and dedicated support. Includes unlimited users, conversations, and AI Agents.
Get StartedEnterprise
Enterprise-level plans offering tailored AI solutions, unlimited usage, and priority support with a dedicated account manager.
Get Started