unless.com

An advanced AI platform tailored for regulated industries, enhancing customer success through compliance and seamless deployment.

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AI Assistant AI Search Engine AI Chatbot No-Code&Low-Code AI Customer Service AI Agent AI Knowledge Base AI For Finance AI Healthcare

About unless.com

UNLESS is an AI-powered conversational search assistant crafted specifically for Europe's highly regulated industries. It offers a no-code platform that simplifies deployment, enabling organizations to enhance customer support and operational efficiency while ensuring strict compliance with EU privacy laws. UNLESS provides AI Search, AI Assistance, and AI Agents to help users find information, automate tasks, and resolve issues swiftly and securely, all within a framework that prioritizes privacy and regulatory adherence. It empowers website visitors, clients, and support teams with reliable, rapid information delivery and automated workflows, maintaining human oversight at all times.

How to Use

Connect your business data from sources such as knowledge bases, websites, and FAQs. The platform trains an AI model to identify gaps and improve over time. Engage customers and team members through multiple channels using AI assistants managed via a user-friendly, non-technical interface.

Features

Connects with over 50 business data sources
Ensures compliance with EU GDPR and AI regulations
AI Agents for automating repetitive tasks
Conversational AI for natural user interactions
No-code setup for quick deployment
AI Assistance for diverse support scenarios
AI-driven quality control for documentation accuracy

Use Cases

Self-service support for website visitors
Contextual help within client portals
Internal support for customer service teams

Best For

Healthcare providersFinancial institutionsEU-based businessesRegulatory compliance officersCustomer support teamsInsurance companies

Pros

Automates repetitive tasks, reducing workload
Enhances data privacy and security measures
Boosts customer support efficiency
Quick setup with no-code platform
Ensures compliance with EU regulations
Delivers an improved user experience

Cons

Pricing details may not be fully transparent online
Effectiveness depends on data source quality
Initial setup may require some configuration and training

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Premium

€1699

Ideal for medium-sized businesses seeking multi-use case support for customer success.

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Enterprise

Customized solutions for large organizations requiring advanced privacy and tailored features.

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FAQs

What is UNLESS?

UNLESS is a conversational AI platform designed for highly regulated sectors like finance, healthcare, and insurance, enabling compliant AI assistants that integrate seamlessly with existing systems while ensuring GDPR and EU AI Act compliance, with robust privacy and security features.

How does UNLESS operate?

UNLESS enables organizations to utilize their proprietary knowledge by training AI models with sources like knowledge bases, documents, or websites. It identifies documentation gaps and continuously improves, allowing users to interact with AI assistants across multiple channels.

Do I need technical skills to use UNLESS?

No technical expertise is required. Our self-service platform is designed for non-technical staff, and we provide onboarding training to support your implementation process.

Is UNLESS AI unbiased?

The AI responses depend solely on the training sources and the chosen tone of voice. External biases do not influence the AI, ensuring fair and accurate interactions.

How does UNLESS protect data privacy?

Our platform incorporates privacy safeguards, such as storing PII securely in a 'Privacy Vault' and feeding AI models with anonymized data to prevent personal data leaks.

Why is UNLESS better than other AI solutions?

UNLESS offers the advanced security, privacy, and compliance features essential for large organizations in sensitive sectors, making it uniquely suitable for industries like finance, healthcare, and insurance within the EU.