Userscom
AI-driven ticketing platform designed to streamline customer support and boost team productivity.
About Userscom
Userscom is an intelligent, AI-powered ticketing solution crafted to enhance customer support efficiency. It converts support tickets into organized to-do lists, categorizes them into tabs, and features a user-friendly interface. With budget-friendly AI features, including a free plan, Userscom helps businesses respond faster, reduce clutter, and build stronger customer relationships—improving response times by threefold and saving up to four hours daily.
How to Use
Integrate Userscom seamlessly with your website using contact forms, popup widgets, or API connections. The AI system automatically sorts tickets, generates to-do lists, and crafts replies based on prompts. Visual Kanban boards facilitate effective support ticket management and tracking.
Features
- Intelligent AI-driven ticket sorting and categorization
- Automatic creation of support to-do lists
- Instant customer insights at a glance
- AI-assisted reply generation
- Kanban boards for visual support ticket management
Use Cases
- Managing and prioritizing support tickets efficiently
- Organizing key tasks like partnership outreach
- Enhancing customer support workflow
- Automating customer response processes
Best For
Pros
- User-friendly, clean interface
- AI automation minimizes manual work
- Easy integration via contact form, popup, or API
- Visual support management with Kanban boards
- Free plan available for testing
Cons
- Limited features and AI usage in the free plan
- Effectiveness depends on prompt quality and data
- Initial setup required for seamless integration
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
FREE PLAN
Ideal for small websites. Includes unlimited tickets, to-do lists, AI support for 200 tickets/month, ticket organization in 2 tabs, AI reply assistant, and a 'Powered by Userscom' badge.
Get StartedPRO PLAN
Suitable for growing businesses with unlimited features. Offers unlimited tickets, to-do lists, AI support for unlimited tickets, unlimited tabs, AI reply generator, removal of the 'Powered by Userscom' badge, customer attributes, and priority support. Priced per user per month.
Get Started