Vocode

Vocode enables automated phone call management using advanced AI for both inbound and outbound communication, delivering a seamless user experience.

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AI Call Center AI Agent AI Voice Generator AI Speech Recognition AI Speech Synthesis AI API

About Vocode

Vocode is an innovative platform that automates phone calls through AI-driven technology. It supports both inbound and outbound calls with hyper-realistic voices that sound natural across multiple languages. The platform allows seamless integration into existing workflows, offers scalable solutions, and includes features like custom language models, external system connections, phone menu navigation, hold management, knowledge base integration, and comprehensive analytics for monitoring performance.

How to Use

Start by entering your phone number, selecting a voice for your bot, and providing specific instructions. Developers can initiate calls with a single line of code and set up event subscriptions for complete automation and integration.

Features

Hyper-realistic AI voice customization

Seamless integration with external systems and knowledge bases

Automated inbound and outbound calling capabilities

Comprehensive analytics and real-time monitoring

Support for multiple languages

Customizable and programmable communication workflows

Use Cases

Handling customer support wait times

Navigating interactive phone menus

Processing secure payments over the phone

Generating leads and executing sales outreach

Scheduling and managing appointments

Automating routine customer service calls

Best For

Organizations requiring multilingual supportSoftware developersBusinesses automating customer interactionsSales and marketing teamsCustomer support departments

Pros

Fully programmable for tailored call automation

Available 24/7 with scalable capacity

Developer-friendly with open-source options

Supports multiple languages for global reach

Uses ultra-realistic voices for high-quality interactions

Cons

AI may not suit all interaction types

Setup can require technical expertise

Potential for unexpected behaviors in complex scenarios

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Free Plan

$0 USD per user/month

Ideal for individuals and small teams, offering unlimited public and private repositories, Dependabot security updates, 2,000 CI/CD minutes monthly, 500MB package storage, issue tracking, and community support.

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Team Plan

$4 USD per user/month

Designed for collaborative teams, including features from the Free plan plus GitHub Codespaces access, protected branches, pull request reviews, draft PRs, code owners, environment secrets, 3,000 CI/CD minutes, 2GB package storage, and web support.

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Enterprise Plan

$21 USD per user/month

Provides advanced security, compliance, and deployment options. Includes all Team features plus data residency, enterprise user management, SCIM provisioning, centralized organization control, environment and repository rules, audit logging, SOC reports, FedRAMP authorization, SAML SSO, 50,000 CI/CD minutes, 50GB storage, and premium support.

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Frequently Asked Questions

Find answers to common questions about Vocode

What are the main applications of Vocode?

Vocode automates inbound and outbound calls, handles appointment scheduling, processes payments, navigates phone menus, and connects to knowledge bases.

Is Vocode an open-source platform?

Yes, Vocode is open source and highly regarded by developers for customization and integration.

What types of AI voices does Vocode provide?

Vocode offers a range of voices, including ultra-realistic options, to create natural and engaging customer interactions.

Does Vocode support multiple languages?

Yes, you can configure bots to communicate in various languages to serve a diverse customer base.

Can Vocode integrate with existing systems?

Absolutely, Vocode supports integration with external knowledge bases, CRM systems, and other business tools.

Is technical expertise required to set up Vocode?

While user-friendly for basic use, advanced setup and custom integrations may require technical knowledge.

What are the benefits of using Vocode for customer support?

It reduces wait times, automates routine inquiries, and provides consistent, natural-sounding AI interactions.

How scalable is Vocode for growing businesses?

Vocode is highly scalable, supporting increased call volume and complex workflows as your organization grows.