Whelp
AI-driven omnichannel customer service automation solution designed for small and medium-sized enterprises (SMEs).
About Whelp
Whelp is an AI-powered omnichannel customer support automation platform tailored for SMEs. It streamlines all customer interactions across Voice, Email, Live Chat, SMS, and WhatsApp into a single shared inbox. Enhanced with integrations like ChatGPT, Google AI, and Amazon Lex, Whelp enables businesses to deliver 24/7 support without human intervention. Its comprehensive CRM features and advanced analytics help optimize customer service operations and improve engagement.
How to Use
Whelp centralizes customer interactions from multiple channels into one unified inbox. Users can customize communication workflows, create chatbots with an intuitive drag-and-drop builder, and monitor performance with detailed reports. Sign up today to enhance your customer support capabilities.
Features
- Customizable Chatbot Builder
- Automated Outbound Messaging
- AI-Powered Customer Support Automation
- Unified Omnichannel Inbox
- Integrated CRM System
- In-Depth Reporting and Analytics
Use Cases
- Automating customer support inquiries
- Personalizing and scheduling communication campaigns
- Monitoring and analyzing support team performance
- Managing conversations across multiple channels
- Creating 24/7 AI-powered chatbots
Best For
Pros
- Comprehensive analytics and reporting tools
- 24/7 automated customer support
- Unified view of customer interactions with AI automation
- Seamless integration with various platforms and tools
- Supports AI integrations like ChatGPT, Google AI, and Amazon Lex
- Multichannel support including Voice, Email, Live Chat, SMS, and WhatsApp
Cons
- Pricing may be restrictive for very small startups or businesses on tight budgets.
- WhatsApp Business Platform conversations are billed separately, not included in the base pricing.
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
Free
Ideal for small teams and startups. Includes a single seat, live chat widget, shared inbox, unlimited conversations, mobile apps, and contact management.
Get StartedStandard
Suitable for small to medium teams. Includes all Free features plus WhatsApp Business API, Twilio, email, Instagram Direct, Facebook Messenger, and Telegram integrations.
Get StartedAdvanced
Designed for larger teams. Adds Instagram and Facebook comment integrations, Whelp AI, dynamic chatbots, dedicated account managers, and mobile chat SDKs.
Get StartedPremium
Best for large enterprises. Offers custom integrations, white-label solutions, personalized SLAs, dedicated onboarding, and flexible pricing options.
Get Started