wisello

wisello

Generative AI-powered conversational assistants for e-commerce, designed to improve customer engagement and drive sales growth.

About wisello

Wisello is a leading Generative AI company that develops custom conversational assistants tailored for online stores. Utilizing advanced AI technology, it offers a highly personalized shopping experience that converts visitors into customers by prioritizing satisfaction. Wisello’s solutions enable dynamic, one-on-one conversations in any language, helping customers find the perfect products, receive tailored recommendations, and benefit from upselling and cross-selling strategies. Each interaction adapts to the user, providing a seamless and engaging shopping journey.

How to Use

1. Upload your product catalog via CSV, XML, JSON, or connect through API or e-commerce platform integrations. 2. Embed Wisello on your website. 3. Monitor user interactions and track conversion improvements to optimize sales and gather insights.

Features

  • Real-time analytics on customer interactions
  • Seamless integration with e-commerce platforms
  • Multilingual, context-aware conversations
  • Personalized product recommendations
  • Upselling and cross-selling capabilities
  • Customized AI chat assistants
  • Adaptive conversational flow

Use Cases

  • Delivering tailored product recommendations
  • Answering detailed product inquiries
  • Helping customers locate products within large catalogs
  • Enhancing sales through upselling and cross-selling

Best For

Online retail storesToy and game shopsSupplement and health storesTravel agenciesHome appliance retailersReal estate agencies

Pros

  • Customizable for various industries and catalogs
  • Creates personalized shopping experiences
  • Supports natural language in multiple languages
  • Available 24/7 for customer support
  • Boosts conversion rates and sales

Cons

  • Requires website and product catalog integration
  • GPT-4 usage consumes message credits
  • Initial setup may require configuration

FAQs

What is Wisello?
Wisello is a company that develops AI-powered virtual assistants for online stores, helping customers find products, answer questions, and receive personalized recommendations.
Does Wisello utilize ChatGPT technology?
Yes. The default Quick Mode Chat uses ChatGPT, while Expert Mode Chat operates with GPT-4. Each GPT-4 message consumes 20 message credits.
How can I add Wisello to my website?
You can embed Wisello by inserting a chat widget or placing a chat bubble in the bottom corner of your website for easy customer access.
How does Wisello utilize my product data?
Wisello analyzes your product catalog to generate personalized recommendations and improve customer interactions.
Is Wisello suitable for all types of e-commerce businesses?
Yes, Wisello adapts to various industries, from retail to real estate, providing tailored conversational solutions.