yonderhq.com
Yonder HQ is an AI-powered chatbot and review platform designed for tourism businesses to increase bookings and enhance customer engagement.
About yonderhq.com
Yonder HQ empowers tourism companies to boost bookings by collecting customer feedback, generating more 5-star reviews, converting website visitors into customers, automating FAQs with an AI chatbot, and streamlining communication. It seamlessly integrates with reservation systems to automate operations and improve service quality.
How to Use
Connect your reservation system, automate review requests via email and SMS, and import product details into the AI chatbot FAQ. Analyze reviews linked to bookings for insights.
Features
- Seamless integration with reservation platforms
- AI-powered chatbot for instant customer support
- Personalized tour and activity recommendations
- Automated review collection and reputation management
Use Cases
- Automate customer support and FAQ responses round-the-clock
- Offer personalized recommendations to increase sales
- Boost website conversions and drive direct bookings
- Collect customer feedback and enhance online reputation
Best For
Tourism marketing organizationsTravel activity providersTour operatorsHotels and resortsTravel agencies
Pros
- Gathers valuable customer feedback and insights
- Enhances overall customer experience
- Automates customer service and saves time
- Increases website conversions and direct bookings
- Integrates smoothly with reservation systems
Cons
- Effectiveness depends on quality of input data, such as product descriptions
- Requires initial setup and configuration
- Pricing varies based on usage and selected features
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
FAQs
What are the usage limits, and what happens if I exceed them?
Review requests are capped at your plan's limit each month with no rollover. We'll notify you at 80% usage. Upgrading your plan allows for more review requests. AI chatbot chats include a set number of conversations; exceeding this by over 20% prompts us to contact you for options.
Is there a discounted rate during off-peak seasons?
Yes. Our plans are usage-based and flexible. You can downgrade during slow seasons to reduce costs and upgrade when business picks up. Contact us if your business closes temporarily.
What is the cancellation policy?
We do not lock you into fixed contracts. You can cancel anytime through the Yonder dashboard and retain access until the end of your billing cycle.
Is there a setup fee for onboarding?
Our in-house team will configure and train your AI chatbot, typically taking 1-4 weeks depending on complexity. Pricing for setup varies; your sales representative will provide details after an initial demo.
Do you offer partnerships with agencies?
Absolutely. We collaborate with agencies to deliver successful outcomes for clients. Reach out to learn about our partnership programs and client management dashboards.