yonderhq.com

yonderhq.com

Yonder HQ is an AI-powered chatbot and review platform designed for tourism businesses to increase bookings and enhance customer engagement.

About yonderhq.com

Yonder HQ empowers tourism companies to boost bookings by collecting customer feedback, generating more 5-star reviews, converting website visitors into customers, automating FAQs with an AI chatbot, and streamlining communication. It seamlessly integrates with reservation systems to automate operations and improve service quality.

How to Use

Connect your reservation system, automate review requests via email and SMS, and import product details into the AI chatbot FAQ. Analyze reviews linked to bookings for insights.

Features

Seamless integration with reservation platforms
AI-powered chatbot for instant customer support
Personalized tour and activity recommendations
Automated review collection and reputation management

Use Cases

Automate customer support and FAQ responses round-the-clock
Offer personalized recommendations to increase sales
Boost website conversions and drive direct bookings
Collect customer feedback and enhance online reputation

Best For

Tourism marketing organizationsTravel activity providersTour operatorsHotels and resortsTravel agencies

Pros

Gathers valuable customer feedback and insights
Enhances overall customer experience
Automates customer service and saves time
Increases website conversions and direct bookings
Integrates smoothly with reservation systems

Cons

Effectiveness depends on quality of input data, such as product descriptions
Requires initial setup and configuration
Pricing varies based on usage and selected features

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

AI Chatbot - Growth Plan

$95/month

Includes up to 80 chats per month

Most Popular

AI Chatbot - Pro Plan

$195/month

Includes up to 200 chats per month

AI Chatbot - Premium Plan

$295/month

Includes up to 500 chats per month

AI Chatbot - Enterprise Plan

Custom pricing

Unlimited chats per month

Review Management - Growth

$95/month

Up to 500 review requests per month

Review Management - Pro

$155/month

Up to 1,000 review requests per month

Review Management - Premium

$215/month

Up to 2,000 review requests per month

Review Management - Enterprise

$285/month

Unlimited review requests

AI Chatbot & Review Package

5% discount

Combine plans and receive a 5% overall discount

Frequently Asked Questions

Find answers to common questions about yonderhq.com

What are the usage limits, and what happens if I exceed them?
Review requests are capped at your plan's limit each month with no rollover. We'll notify you at 80% usage. Upgrading your plan allows for more review requests. AI chatbot chats include a set number of conversations; exceeding this by over 20% prompts us to contact you for options.
Is there a discounted rate during off-peak seasons?
Yes. Our plans are usage-based and flexible. You can downgrade during slow seasons to reduce costs and upgrade when business picks up. Contact us if your business closes temporarily.
What is the cancellation policy?
We do not lock you into fixed contracts. You can cancel anytime through the Yonder dashboard and retain access until the end of your billing cycle.
Is there a setup fee for onboarding?
Our in-house team will configure and train your AI chatbot, typically taking 1-4 weeks depending on complexity. Pricing for setup varies; your sales representative will provide details after an initial demo.
Do you offer partnerships with agencies?
Absolutely. We collaborate with agencies to deliver successful outcomes for clients. Reach out to learn about our partnership programs and client management dashboards.